I am a highly skilled and detail-oriented professional with extensive experience in Microsoft Excel, Word, SAP, and data entry. I specialize in engaging and retaining clients through effective communication across chat and email platforms. With a fast typing speed and strong analytical abilities, I excel at resolving customer issues promptly and ensuring a high level of satisfaction.
My background also includes proofreading and editing to maintain accuracy and clarity in all forms of written communication. Additionally, I have hands-on experience managing social media accounts, particularly on TikTok and Instagram, helping to maintain brand presence and audience engagement.
I am also experienced in conducting thorough website reviews, offering clear, constructive feedback on functionality, user experience, and design to help improve overall site performance.
Customer Service Training
Social Media Management
SAP
SAP CRM
Customer Relationship Management
Customer Service Analytics
Social Media Account Setup
Data Entry
Microsoft Excel
Copywriting
Audio Transcription
Podcast Transcription
Mujda H.
Boonton Township, New Jersey
$5/hr
5.0
19 jobs
I help brands and creators turn ideas into consistent, eye-catching social media content that actually connects with people—not just fills a feed.
I work as a Social Media Manager with a strong focus on content strategy, design, and storytelling across platforms like Instagram, X (Twitter), LinkedIn, and more. My approach blends creativity with structure, so your content looks professional, stays on-brand, and builds real engagement over time.
What I can help you with:
• Social media management & content planning 📅
• Content creation & ghostwriting ✍️
• Canva-based design (posts, carousels, branding visuals) 🎨
• AI image generation for unique visuals 🤖
• Logos, thumbnails & infographics
• Personal branding & online presence growth 🚀
I care about making content that feels human, clear, and memorable. Whether you’re building a personal brand or growing a business, I focus on making your message easier to understand—and harder to ignore.
Content Writing
Social Media Management
Graphic Design
Content Creation
Canva
AI Image Generation
Social Media Content Creation
Ghostwriting
Logo
Instagram
Twitter/X
Infographic
Personal Branding
LinkedIn
Mobile App Testing
Survey
Customer Service
Logo Design
Proofreading
Proofreading Feedback
Ogunremi D.
Owowo, Nigeria
$15/hr
4.7
24 jobs
Scrolling past average freelancers is easy. But if you’re looking for a social media manager who gets real results, pause right here.
Most brands don’t fail because of content.
They fail because there’s no system behind it.
I don’t just “post.”
I build a content engine that turns attention into trust and trust into sales.
Here’s what that looks like:
► Content strategy built around your audience and buying behavior
► Short-form videos designed to stop scroll and drive action
► Captions that feel natural but guide people to buy
► Structured content calendar for consistency and brand clarity
► Ongoing optimization using real performance data
Results I’ve delivered:
► Grew a fashion brand by 1,000+ targeted followers in 30 days
► Increased engagement to 3–5% within weeks
► Generated 50K+ organic views on Reels without paid ads
Why clients stay:
► Content that attracts the right audience
► Strategy that converts attention into revenue
► Consistency that compounds over time
If your content isn’t converting or your growth feels random,
Send me your page.
I’ll show you exactly what’s missing and how to fix it.
Social media marketing | Social Media Management | Social Media Content Creation | Social Media Content | Instagram | Facebook | TikTok | Instagram Story | Twitter/X | Pinterest | Social Media Strategy | Content Creation | Canva | YouTube | Content Management | Canvas | Content Strategy | Marketing Strategy | Brand Management | Social Media Advertising | Social Media Engagement | Digital Marketing | Graphic Design | Marketing Strategy | Market Analysis | Instagram Marketing | Facebook Ads Manager | Short-Form Video Editing | TikTok Marketing | Meta Ads | TikTok Ads | Paid Social Campaigns | Performance Marketing | Organic Social Media Growth | Content Strategy | Content Planning | Visual Storytelling | Creative Direction | Influencer Marketing | UGC Content | Community Management | Engagement Growth | Lead Generation | Conversion Tracking | A/B Testing | CRO | Retargeting | Analytics & Reporting | Trend Analysis | Social Listening | Shopify Marketing | B2B Marketing | SaaS Marketing
Social Media Marketing
Social Media Management
Social Media Content Creation
Social Media Content
Instagram
Facebook
TikTok
Instagram Story
Twitter/X
Pinterest
Social Media Strategy
Content Creation
Canva
YouTube
Content Management
Canvas
Content Strategy
Marketing Strategy
Brand Management
Elena T.
Cali, Colombia
$8/hr
5.0
2 jobs
Im a Clinical Psychologist with 3 years of experience providing empathetic support. Skilled in communication, active listening, and problem-solving, applied to customer service and virtual assistance.
Highly organized, proactive, and detail-oriented, with an entrepreneurial spirit from running a small baking business. Passionate about remote work and delivering reliable, human-centered support. I would love the opportunity to work with you and contribute my skills to your projects.
•Skilled in using WordPress, Word, Excel, and Canva.
• Communication is key. If you have any questions, feel free to stay in touch
Virtual Assistance
Customer Service
Communication Strategy
Problem Resolution
Organizational Plan
Client Management
Client Interview
Email Management
Data Entry
Employee Relations
Employee Communications
Email Communication
Colombian Spanish Dialect
English
General Transcription
Isabella C.
Sao Paulo, Brazil
$35/hr
5.0
7 jobs
Hi! I'm specialize in Social Listening, community management, and consumer insights. With over 10 years of experience in Consumer Experience and more than 4 years dedicated to monitoring and analyzing social media, I help brands deeply understand their audiences, identify trends, and create data-driven strategies that drive engagement and growth.
Here’s how I can help your brand:
- Social Listening: Monitoring and analyzing social media mentions to identify opportunities, spot trends, and prevent crises before they arise.
Social Listening tools I have experience: Bradwatch, Talkwalker, Stillingue, Buzzmonitor, Awario, Brand24.
- Creating Response Manuals: Developing strategic and consistent guidelines to engage audiences effectively and handle critical situations while maintaining the brand’s tone of voice.
- Community Management: Building and nurturing online communities to strengthen relationships with your audience and foster meaningful interactions.
- Consumer Insights: Turning data into actionable insights to enhance campaigns, optimize strategies, and support business decisions.
-Crisis Management: Providing rapid and strategic responses to safeguard and improve your brand's reputation.
My experience spans industries such as music, healthcare, aviation, luxury markets, equestrian, food, tourism, and entertainment. Whether it's enhancing your digital presence, building an engaged community, or uncovering valuable insights, I am here to deliver tailored solutions and high-impact results. Let’s connect to discuss this further!
Social Listening
Community Management
Journey Mapping
Customer Experience
Customer Experience Research
Data Analytics
Social Media Management
Market Research
UX Research
Sarah O.
Ile-Ife, Nigeria
$11/hr
5.0
10 jobs
Beautiful Instagram content that doesn't perform is the most expensive kind of content a brand can post.
You've felt it. The grid looks clean, the brand colors are right, the fonts are consistent, and the engagement still flatlines. A few likes. No saves. No one clicks through to the offer, the link, the DM.
That gap isn't a design problem in the way most people think. It's the gap between a post that looks on-brand and a post built to actually stop a scroll and move someone forward. That's the gap I design for.
I design Instagram posts and carousels for brands and agencies, including carousel work for skincare and fitness brands that ran as part of paid ad campaigns, where the visual identity stays airtight AND the content is structured to convert, not just to look good sitting in a grid. I've designed 20+ social media graphics and 10+ carousel systems, delivering on-brand visuals built to move people, not just fill a grid.
Portfolio: See my Upwork portfolio below for carousel designs, branded templates, and social content built for brands and agency clients.
WHAT I DESIGN
- Instagram carousel systems built so the first slide stops the scroll and the last slide drives an action — a click, a save, a DM, a sale. Including carousel work for skincare and fitness brands that ran as paid ads.
- Single-post and campaign graphics that keep a brand's visual identity consistent across every post, every launch, every promo.
- Branded, editable template systems in Canva or Figma, fully organized and labeled, so an agency or in-house team can keep producing on-brand content long after the project ends. You own the system.
THE QUESTIONS CLIENTS ASK BEFORE HIRING ME
"We already have brand guidelines, will you work inside them?"
Yes — always. I study the existing brand world first: colors, tone, what the audience already associates with the brand, before I design a single frame. You get the sharpest version of your brand, not a version of mine.
"Do you have experience designing for performance, not just aesthetics?"
Yes. I've built carousel systems for skincare and fitness brands that were approved for paid ad use — meaning every slide had to earn its place under real ad spend, not just look good in an organic feed. That's a different design discipline, and it's the one I default to.
"We're an agency managing multiple client accounts, can you work across brand kits?"
Yes, this is a core part of how I work. I keep each brand's system separate and consistent, so nothing bleeds across accounts.
"We use Figma, not Canva, does that work?"
Yes — I design natively in both. Figma for teams that need component-based, developer-friendly systems; Canva for teams that want something anyone in-house can jump in and edit without a learning curve. I'll match whichever your team already works in.
"Can you improve our existing templates instead of starting from scratch?"
Yes. Send your Canva or Figma files and I'll rebuild the structure, spacing, and flow so the execution matches what your brand is actually capable of.
"Do we own the files?"
Every project is delivered as an organized, fully editable Canva or Figma file. You're never locked into me for future updates.
HOW I WORK
I design. I don't run your ad spend or write your caption strategy from scratch — my scope is deliberately focused, that's where the consistency and quality come from.
Projects run as single posts, carousel sets, or full template systems for ongoing content. Tell me where your content feels stuck visually and I'll tell you honestly whether I'm the right fit.
Send a message and I'll respond today.
Social Media Content Creation
Social Media Design
Social Media Content
Social Media Account Setup
Social Media Engagement
Social Media Chatbot
Social Media Audience Research
Virtual Assistance
Content Management
Content Development
Content Creation
Video Editing
Lead Generation
Social Media Account Integration
Canva
Community Management
Social Media Ad Campaign
CapCut
Social Media Advertising
Social Media Optimization
How it works
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Emerald Tiger
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Kinetic Investments
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Summa Linguae
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How much does it cost to hire a Social Listening Freelancer?
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Why hire a Social Listening Freelancer on Upwork?
As the world’s work marketplace, we connect highly-skilled freelance Social Listening Freelancers and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Social Listening Freelancer team you need to succeed.
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Depending on availability and the quality of your job post, it’s entirely possible to sign up for Upwork and receive Social Listening Freelancer proposals within 24 hours of posting a job description.