Name: Technical Support specialists
Brand: Upwork
Rating: 4.7 (502 reviews)

Check out Technical Support Specialists in the United States with the skills you need for your next job.

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Clients rate Technical Support specialists

4.7/5

based on 502 client reviews

$65 hourly
- 5.0/5
- (7 jobs)
Hello! My name is Sandy and I've been studying film and screenwriting for over 8 years. I have a knack for creating effective videos that blend existing film clips, photos and screenshots with free-for-commercial use clips, relevant sound effects and music to create engaging, educational or emotional end products. What to expect when you hire me for your video project: ☑️ You can expect highly-responsive communication and project turnaround time within your deadlines. ☑️ Friendly, reliable support to help you create the finished video piece you will be proud to share. ☑️ I will keep your digital assets highly organized throughout the project. ☑️ Tools used: CapCut and Fliki (AI), Adobe Premier Pro, Pixabay, Unsplash, Photoshop, AudioJungle, Canva, Excel, Word, PowerPoint, Screencast-O-Matic and more... ☑️ 100% satisfaction guaranteed If you are looking to work with someone who is reliable, creative, detail-oriented, easy to collaborate with, and focused on knocking your video project out of the park, I hope to hear from you! Sandy

Technical Support
Video Production
Content Development
Content Creation
Vendor Management
Product Development
Manufacturing & Construction
Product Knowledge
Customer Support
Startup Consulting
Video Advertising
Video Intro & Outro
Video Post-Editing
Video Editing
$56 hourly
- 5.0/5
- (9 jobs)
Android Experience: o Java and Kotlin o In depth familiarity with Android Studio IDE and Google Play Publishing Console o Google Games Services Sign In, Achievements, and Leaderboards o Firebase libraries: Cloud Messaging, Analytics, Google Sign-In, Realtime Database, TestLab, and GeoFire o Google Maps and Location Client Services o Support Library o Consuming Restful APIs using Volley and Retrofit o Permission Requests o SVG Support o View Binding (and Butter Knife) o Proguard o Unit Testing o Mockito o Some experience with Dagger2 and RxJava o In-App Advertising iOS Experience: o Swift o Map View o Game Center Sign In, Achievements, and Leaderboards o Eureka o Sticker Packs o In-App Advertising Tech Experience: o Parsing JSON/XML o Github VCS o CircleCI o Agile Methodologies o TFS/Trello Kanban Boards o Technical Support o Freshdesk o LibGDX Framework o Tiled Level Editor o Davinci Resolve, Adobe Premiere Pro, Adobe Photoshop, and Gimp

Technical Support
English
Email Etiquette
Mobile UI Design
Mobile App Testing
Android App Development
Tablet
Swift
Java
$150 hourly
- 5.0/5
- (43 jobs)
Live video production multi-talent (Technical Director, Producer, Talent, Live Streamer) specializing in Esports, News Entertainment, and Corporate video. • Produced live virtual News programming for theGrio, Entertainment Studios and Live Production Environments Areva Martin's "The Special Report" Black Magic ATEM • Converted Scientific Symposiums to virtual events for Skin of Color Society, Global Vitiligo Foundation, and American College of Veterinary Radiology • Produced virtual engagement activations for Footlocker, Conde Nast, Zagat, and Sony Studios • Transitioned live theatrical performance to virtual for Duke Department of Theater Studies • Event producer, video director, and designer of production studios for Wizards of the Coast eSports broadcasts

Technical Support
YouTube
Facebook
YouTube Plugin
Zoom Video Conferencing
Video Production
OBS Studio
Videography
Twitch
Streamlabs OBS
Webinar
Virtual Assistance
Video Stream
$40 hourly
- 5.0/5
- (17 jobs)
As a top rated Upwork freelancer, I have an array of skills and work experience required to complete a variety of jobs including: editing and proofreading, research (light or complex), writing (clinical, medical, editorial, website content, blog content), resume creation, and basic website creation, technical support (with specialization in Apple software), and social media assistance. In all my work I aim to engage in ethical practice and produce high quality products. I will not agree to any projects that are unethical. I have worked as a project manager and producer for NFL Films, technician for Apple, and clinical social worker and enjoy all three fields and the styles of writing associated with each. As a freelancer, my role is to assist you in achieving your goals by completing tasks so that they fit into your vision seamlessly. I am passionate about helping people and view each freelance opportunity as a way to do just that. My educational background includes a Bachelor of Arts in Journalism and Mass Communication. I also attained a Master of Social Work degree and am a practicing Clinical Social worker. While completing my graduate studies I completed ample research and a Master’s Thesis. I am an Apple certified MacOS and iOS technician with 5+ years experience. As a member of the board of directors for a local nonprofit, I have experience working with multiple teams and viewing projects on a macro level. I understand the impact a single project can have on a budget and how important each project is to an organization. I have an extremely flexible schedule and can work varying hours to meet the needs of each client. I am based in the United States (NC) and can arrange communication via telephone, text message, email, or video conference. If you are located outside the United States I am available to communicate via iMessage, email, video conference, or FaceTime audio.

Technical Support
Creative Direction
Communication Strategy
IT Consultation
English
Research Methods
APA Formatting
Data Entry
$40 hourly
- 5.0/5
- (7 jobs)
Thank you for taking the time to read my profile! I offer unparalleled support to executives and businesses seeking efficiency, attention to detail, and confidentiality. I am proficient in streamlining administrative duties and applying technological solutions to maximize productivity across diverse teams. During my military service, I crafted my disciplined approach, adaptability, and understanding of the sensitive nature of executive-level operations and prioritize confidentiality in all interactions. Entrusting me with your administrative or operational needs ensures that you have a dedicated associate committed to providing top-notch support. Let’s work together to drive your business forward.

Technical Support
Process Improvement
Executive Support
Virtual Assistance
Pipedrive
DocuSign
File Management
QuickBooks Online
Project Scheduling
Event Management
Business Presentation
Data Entry
Communication Skills
Customer Service
Resume Design
$40 hourly
- 5.0/5
- (15 jobs)
Overview: I am a Quality Assurance Engineer with more than seven years of hands-on experience testing web, mobile, and desktop applications. I have experience managing a small group of QA, running scrum, and being a leader in manual QA teams. I have a working knowledge of cross platforms and cross browsers software testing. I have expertise in developing solid test documentation, including test plans, test suites, test cases, and test matrices. Manual and Automation QA. My Skillset: Cypress, WebdirverIO, Cucumber, Appium, Jira, API testing with Postman, SQL, Javascript Selenium, Python, Java, JavaScript, HTML5 PROJECTS: Digital Ocean — SaaS company Risk management and safety compliance software for the Hospitality, Construction, and staffing industries. Clevvar Estate — As a QA Engineer at Clevvar Estate, I successfully utilized various testing tools to ensure the quality and functionality of the website. Here's how I leveraged each tool in detail: Katalon Studio: I used Katalon Studio to create and execute test cases, meticulously verifying the user registration process on the Clevvar Estate website. Through Katalon Studio, I validated the registration form, confirmed email notifications, and ensured seamless user account creation. Cypress: Utilizing Cypress, I automated critical test scenarios, specifically targeting the property search functionality. By simulating user interactions, such as entering search criteria and validating search results and property details, I confirmed the reliability and accuracy of the search feature. Selenium: With Selenium, I conducted comprehensive testing of the Clevvar Estate website. By automating test cases, I validated cross-browser compatibility, seamless navigation, and form submissions, guaranteeing a consistent and user-friendly experience across different web browsers and devices. Cucumber: Collaborating effectively with testers, developers, and stakeholders, I employed Cucumber to write and execute test scenarios in a human-readable format. Through Cucumber, I ensured that user registration, property search, and other vital functionalities of the Clevvar Estate website were thoroughly tested and met the desired requirements. Postman: By utilizing Postman, I meticulously tested the APIs integrated within the Clevvar Estate website. I sent requests to backend endpoints, verified responses, and rigorously examined the functionality of API features such as property listing retrieval and user authentication. Apache JMeter: I used Apache JMeter to conduct performance testing of the Clevvar Estate website. By designing and executing performance test scripts, I simulated real-life scenarios, generating multiple concurrent users accessing the website, conducting property searches, and performing various actions. Through Apache JMeter, I identified and addressed any potential performance bottlenecks, ensuring a stable and efficient website experience. By using these powerful testing tools, I successfully validated the user registration process, property search functionality, responsiveness, API integrations, and overall performance of the Clevvar Estate website, contributing to the delivery of a reliable and seamless experience for users. Ninjatune.net— Cross-Platform check for an Independent record label based in London Marinerlaw.com — Mariner Law, PLLC leads the way in maritime injury claims. Practicing in Washington, Oregon, Alaska, New York, Connecticut

Technical Support
iOS
Scheduling
System Administration
Google Workspace
Windows 10 Administration
IT Support
Network Administration
QA Testing
Mobile QA
Quality Assurance
Mobile App Testing
Web Testing
Software QA
$125 hourly
- 5.0/5
- (13 jobs)
I am a certified SAP Business One Applications and Development associate and have been working with SAP B1 since 2013. My early B1 experience is as a Business One SDK developer. As an SDK programmer, I created multiple add-ons and third-party integrations in C# and VB.NET. I spent a lot of time working in development support to maintain our custom solutions for our client base. I've spent hundreds of hours working with Crystal reports in SQL and SQLScript (HANA querying language), as well as model development with the SAP HANA modeler for use in the dashboards/analytics. I have performed dozens of installations and upgrades and worked extensively with Produmex WMS, Coresuite Country Package, Boyum Print & Delivery, B1UP, and the Thirdwave Advanced Productivity Package add-ons I am very proficient with Formatted Search Queries and adding validations through the SBO stored procedures to deliver a highly customized B1 experience.

Technical Support
Query Development
SAP BusinessOne
SAP Crystal Reports
ERP Software
SAP HANA
C#
SQL
$75 hourly
- 5.0/5
- (34 jobs)
Hello! My name is Russell Mickler, Principal Consultant for Mickler & Associates, Inc. I've been leading IT organizations since 1996, serving in roles like VP of Information Technology, Director of IT, and Manager of IT. Since 2003, he has helped hundreds of small businesses worldwide use technology better as a private consultant. During the 1990's, I earned technical certifications in the Microsoft NT and Novell Netware platforms. After earning my Master’s Degree in Technology in 2000, I earned my Computer Information Systems Security Professional (CISSP) certification in 2004. I've resold and supported Google products since 2007 and feel I've come to specialize in Google's offerings. In 2015, I earned my Google Apps Certified Deployment Specialist certification; in 2019, I earned my Google Cloud Certified Collaboration Engineer certification. A published technical author, I teach for universities across the country. I can help you with expert, real-world experience with: Implementing Best Practices Writing and Auditing IT Policies, Procedures, and Work Instructions Microsoft Windows 10 and Server Apple Products and MacOS Microsoft 365 Microsoft Office Google Workspace Disaster Recovery and Data Backups iOS and Android Integration And if you have any questions, message me here at Upwork. Thanks for your time and consideration!

Technical Support
Troubleshooting
Google Workspace
Network Security
Microsoft Office
TCP/IP
Microsoft Outlook
Email Deliverability
Wireless Security
HIPAA
Microsoft Windows
Windows Server
Business with 1-9 Employees
Office 365
$60 hourly
- 4.5/5
- (29 jobs)
I am an IT Manager with a strong understanding of support solutions and a certification in Project Management I am CompTIA Project + certified, with practice doing project management, data analytics, SQL query work, and other support based knowledge. Using my knowledge of software development, I seek to gain further education in my field to become a well versed DevOps Director.

Technical Support
Dev & IT Project Management
End User Technical Support
Microsoft Active Directory
Transaction Data Entry
Bookkeeping
Microsoft Dynamics 365
Organizational Development
C++
Data Entry
Java
Intuit QuickBooks
SQL
$50 hourly
- 5.0/5
- (30 jobs)
AWS Solutions Architect with a profound knowledge in cyber security and networking. Helping you migrate, architect, and/or store your business or personal resources in the AWS cloud securely and efficiently!

Technical Support
Cloud Computing
Amazon EC2
Linux System Administration
Firewall
Network Administration
Web Hosting
Cloud Migration
Cloud Security
Network Design
Cloud Architecture
Email Deliverability
VPN
DNS
System Administration
$50 hourly
- 5.0/5
- (6 jobs)
From January 2021 onwards, I've been in the DoD world, doing my thing with Sparx training using Zoom. They call me the Zoom Maestro; I've billed almost 1600 hours for this gig. You wouldn't believe how crucial it is to keep the energy up in those marathons 6.5-hour sessions. We've got to keep the audience engaged with a consistent message and take well-timed breaks. And let me tell you, it's not always smooth sailing with those government devices on the DoD network, but we've managed to keep attendance rock-solid. People love what we do too because we've gotten some high marks in those post-session surveys.

Technical Support
Hosting Zoom Calls
Troubleshooting
Office 365
Zoom Video Conferencing
Video Editing
Education
Customer Support
Webinar
Customer Service
Event Management
Virtual Assistance
$100 hourly
- 5.0/5
- (10 jobs)
Zoho Consultant with 5 years experience emphasizing on Zoho Desk, Zoho One, CRM, Analytics, Zoho Recruit, Forms, and others. Providing services in the areas of consulting, training, customization, data migration, and integrations

Technical Support
Zoho Books
Zoho Projects
Zoho Survey
Zoho Recruit
Zoho Analytics
Zoho CRM
Zoho Desk
Microsoft Office
ITIL
Google
Software Consultation
Telecommunications
Quality Assurance
Zoho Platform
$75 hourly
- 5.0/5
- (7 jobs)
Certainly! Here's an optimized Upwork profile based on your current profile: 👋 Welcome to my Upwork profile! I'm a seasoned Customer Support professional with a wealth of experience spanning over 5 years. My expertise extends from frontline support to team leadership, and I'm proud to hold the distinction of being a Certified Zendesk Expert. My passion lies in streamlining and enhancing workflows for small businesses and startups, with a special focus on the dynamic SaaS industry. However, I've also successfully deployed Zendesk environments across diverse sectors, including eCommerce, healthcare, marketing, and distribution. 🎓 My academic background is solid, with a Master's degree in Information Systems and a Bachelor's in Applied Mathematics, both earned from Marist College. This educational foundation enriches my problem-solving abilities and analytical thinking, which I apply to the benefit of my clients. 🌟 Hailing from the great state of New York, I offer a distinctive fusion of professional proficiency and personal passions to each project. Outside of my work, I'm an avid reader, a dedicated gamer, and a passionate cook, and love to exercise. These hobbies reflect my commitment to continuous learning and creative exploration, values that naturally spill over into my work. I'm here to collaborate with you on enhancing your customer support processes, whether you're a budding startup looking for the perfect Zendesk setup or an established business seeking to optimize your customer service operations. Let's connect and discuss how I can help your organization deliver exceptional customer experiences, streamline workflows, and drive growth. Feel free to reach out, and let's embark on a journey of excellence together! 🚀

Technical Support
Customer Service Training
Shopify
Project Management
Mixpanel
Zendesk API
Ticketing System
Phone Support
In-App Support
Email Support
Zendesk
End User Technical Support
Product Support
Customer Service
Customer Service Analytics
Customer Support
$95 hourly
- 5.0/5
- (7 jobs)
You will get an IT professional with over 18 years of professional and progressive technical experience in design, implementation, monitoring, troubleshooting, escalation support/ticket resolution and supporting various enterprise technologies which includes proficiency in security, firewalls, routing, routing protocols, switching, wireless, server and virtualization technologies TECHNICAL SKILLS: Security/Firewalls Technologies - Kali Linux, Metasploit, Brupsuite, Cisco IPS/IDS, Fortigate 9300F IPS/IDS, Splunk Siem, Symantec DLP, ForeScout NAC, FortiNac, iBoss DNS/DLP/Proxy Security, Crowdstrike EDR, Qualys, Fortinet/Fortigate 6300F, 60E 60F, 60D, ExtraHop, Cisco 9300, ASA 5500 series firewalls, Cisco SDWAN solution, Cisco Security Manager Suite, Cisco ISE, Cisco ASA firewall, Checkpoint Firewall, Sonic Firewall, Juniper SRX series, Palo Alto, AAA - TACACS+/RADIUS, SSH, VPN, SSL/IPSec, Internet Key Exchange Policy, Port Security, MAC Address Filtering, pfsence, Sophos UTM. Routing/Switching Technologies - Cisco Routers ASRs/ISRs, Cisco Catalyst/Nexus switch, Cisco Meraki MS120, MS125, Juniper, Citrix, and H3C Routers & Switches, WAN, LAN, TCP/IP, Cisco IOS, STP, BPDU, CDP, ACL, NAT, PAT, OSPF, EIGRP, BGP, MPLS, VTP, SNMP, SMTP, TCP, Static Routing, VLAN Trunking, Multicast routing, HSRP, SVI, CEF, Portfast, VSS, VPCs. Wireless Technologies - Cisco WLC, IEEE 802.1x & 802.11, WLAN, WAP, AP, SSID, LWAPP, MGCP, RSTP, SCCP, STP, Quality of Service (QoS), PoE. Monitoring/Data Center Technologies - Wireshark, Cacti, Nagios, Solarwinds, Ethereal, Orion, Remedy, F5 Big-IP LB (GTM/LTM), Citrix Netscaler, Cisco AnyConnect, Cisco Prime, Meraki Cloud-Based, SNMPv2, PTP, SFTP. Server and Other Technologies – Microsoft Server 2016/2012/2008, Exchange, Active Directory, Ubuntu, FTP, Telnet, HTTP(S), SMTP, RDP, DNS, DHCP, VMWare, Altaro Disaster Recovery. Security • Implement an IPSec Site-to-Site VPN between the Cisco ASA5505 at small office location and Cisco 1841 ISR with a security IOS image at the main office. Implemented VPNs for IKE Policy using DES and SHA for encryption and authentication, access-lists to define VPN traffic, transform set using esp-des esp-sha-hmac to traffic protection, crypto-map to configured elements to a peer, and application of the crypto map to appropriate interface or VPN endpoint. • Implemented of Zone-Based Policy Firewall on the Cisco 1841 ISR for three zones, applying class-maps as traffic crosses a zone-pair, policy maps to apply action to the class-maps’ traffic, zone-pairs, and application of policy to zone pairs. • Implement a Clientless SSL VPN (WebVPN) to allow users to establish a secure, remote-access VPN tunnel to the Cisco ASA 5505 using a web browser. Prepare the Cisco ASA with necessary configurations to self-signed certificate generation. Generate a general purpose RSA key-pair for certificate authority identification, configure certificate authority trustpoint for the WebVPN using self-enrollment, and configure CA trustpoint interface association. • Utilized Cisco ASA 5505 Modular Policy Frame-Work to configure and manage layer 3/4 interface service policies, apply inspection and connection limits to services, apply inspection and QoS policing to HTTP traffic. Configure HTTP inspection policy to block restricted sites and file downloads. Routing & Nexus & Catalyst Switching • Implemented VLAN Trunking Protocol to reduce administrative overhead and to control VLANs and VXLANs using NX-OS to ensure virtual and flexible subnets that extend further across the network than previous generation of switches. • Implemented port-profiles in NX-OS for multiple ports and port-types to reduce errors and improve readability. • Enabled encryption of system passwords and privileged administration to prevent unauthorized IOS user access. • Implemented secure access and EXEC command interpreter interval to the console and vty ports. • Created and managed Local VLANs based on department function, and configure ports with static VLAN assignment, static 802.1Q trunks, and dynamic ISL trunking using PAgP for layer 2 forwarding. Utilized VLAN Spanning-Tree in conjunction with PVST+ for compatibility between Cisco and Juniper switches and for root bridge assignment. • Implemented frame-relay point-to-point and multipoint WAN links between sites to establish connectivity between four sites. Established frame-relay point-to-point connections between three sites to create full mesh network. Implemented hub and spoke network between three sites with the main office as the hub for redundant connections. • Implemented EIGRP routing for point-to-point and Non Broadcast Multi-Access networks. Prevented neighbor adjacencies forming and sending/receiving routing updates on unnecessary interfaces. Implemented EIGRP MD5 between sites to prevent unauthorized insertion of routes into the domain. Implemented manual EIGRP route summarization to reduce demand on CPU resources

Technical Support
FortiGate Firewall
Cloud Security
Wireless Security
Wireless Network Implementation
Network Planning
Network Monitoring
Network Design
Network Architecture
Computer Systems Engineering
System Administration
Computer Network
Network Administration
Network Engineering
Network Security
$95 hourly
- 5.0/5
- (51 jobs)
Looking to start a crypto mining operation for passive income or a new business venture? Look no further. As a Top-Rated freelancer on Upwork, I specialize in helping businesses and individuals with their crypto mining strategies. Crypto mining passive income is a dynamic field with many factors to consider before making an investment. From electrical power requirements to hardware selection, sourcing and costs, custom charges, pool fees, asset selling prices, and exchange charges, there is a lot to cover. But don't worry, I can guide you through every step of the process from initial setup to final operation. Need help with selecting the right cryptocurrency for mining, equipment sourcing and selection, financial business models, profitability strategies, and more? I've got you covered. I can also assist with electrical power solutions, software selection, miner and rig configurations, and rig/miner troubleshooting. The key to a successful mining operation is professional business models and revenue forecasting. That's why I specialize in designing dynamic financial models that reduce your risk and maximize your profits. These models include Bitcoin mining basic assumptions, capital requirements for investment, income assumptions, profit and loss in terms of Bitcoin and USD, balance sheets, cash flow, return of investment, and more. Let's discuss your project details in a zoom meeting. Message me or invite me to your project, and I'll do my best to provide you with exceptional service. If my skills match your hiring criteria, I'm ready to get started now. 🌟 WHY CHOOSE ME OVER OTHER FREELANCERS? 🌟 ✅ Client Reviews: I focus on providing VALUE to all of my clients and earning their TRUST. The client Reviews and Feedback on my profile are immensely important to me and the value that I provide. ✅ Over-Delivering: This is core to my work as a Freelancer. My focus is on GIVING more than what I expect to RECEIVE. I take pride in leaving all of my clients saying "WOW" ✅ Responsiveness: Being extremely responsive and keeping all lines of communication readily open with my clients. ✅ Resilience: I will not give up on difficult issues or shy away from challenges. Any issue that my clients face, I attack them and find a SOLUTION. ✅ Kindness: One of the biggest aspects of my life that I implement in every facet of my life. Treating everyone with respect, understanding all situations, and genuinely wanting to IMPROVE my client's situations. The 🏆Client Review🏆 below describes the quality of work and value that you can expect from working with me: "Richard exactly fit our needs for a mining expert. He did a great job of joining the team and, with little direction, got deep into our systems. He gave excellent feedback on the things that we could change and the most valuable work that we should do. He helped maintain during a critical time for us and made our system better for future critical times. I would highly recommend Richard and hope to work with him again in the future."

Technical Support
Computer Hardware Installation
Business Coaching
Blockchain
Software Configuration Management
Ethereum
Project Proposal
Cryptocurrency
Hardware Troubleshooting
Business Planning & Strategy
Bitcoin
Cryptocurrency Mining
Project Management
English
$55 hourly
- 5.0/5
- (4 jobs)
Hello and thank you for your consideration, I hope I will have the opportunity to work with you! From May 2022 to September 2023, I was Helpdesk Manager at Asemio LLC in Tulsa. Originally scoped here on Upwork as a 3-6 month engagement, my contract transitioned to a direct hire position lasting 16 months. At Asemio I was responsible for a wide range of tasks: -Helpdesk Management: support ticket triage, coordination, communication, resolution. -Customer Success: Monthly updates/reviews, development demo, prioritization. -Project Management and Planning: discovery, research, coordination, scheduling. -Tier 1 support: technical assistance, escalations, resolutions. -On-call Salesforce Admin for 17 Clients using Salesforce CRM systems. -Quality Assurance Testing: Database, Case Management, Salesforce CRM development Before I began looking for contract work here on Upwork, I was Customer Success and Operations Manager at Multivista in Western Pennsylvania for five years. Skills and responsibilities at Multivista: -Single point of contact for the territory. -Extensive Client coordination and communication for scheduling. -Data entry and data QC. -Technical support. -Contract deliverable audits and quality assurance. Achievements: -$4 million in contracts fulfilled -2200 site visits scheduled -over 1.5 million photos uploaded to 250 project contracts Additional attributes: -Adaptable, resilient. -Detail oriented, methodical, analytical. -Patient, understanding and empathetic. -Self starter, autonomous, reliable. Are you looking for an enthusiastic, analytical, strategic, problem solver with years of expert experience in a wide range of professional fields? I am excited to offer my array of skills here on Upwork. Please reach out if you are interested in working with me, I look forward to joining your team.

Technical Support
Technical Writing
Office Administration
Virtual Assistance
Scheduling
Project Management
Helpdesk
Customer Service
Management Skills
Software Testing
Software QA
Business Operations
Quality Assurance
$75 hourly
- 5.0/5
- (8 jobs)
I am a problem solver, If you have an IT need or issue, I can find a solution. I have a networking degree, Linux certification and 20+ years in IT support. I currently manage and maintain multiple clients with multiple Desktops, Servers, Networks, etc. I have my own servers hosted in a local Data center that provide websites, phone systems, backup solutions, etc. I manage routers with VPN connections, both Client to Site and Site to Site. I have worked directly with vendors to find solutions for my Clients on many occasions to make the troubleshooting process as least painful as possible. I pride myself on continuing to learn any and every aspect of IT that I can in order to provide the best solution for all of my Clients. Below is a list of some systems I currently/have worked on/support. Medical Imaging Systems (DICOM, PACs and RIS), Veeam Backup, Website hosting (Linux and Windows based), Wordpress, Veterinary Software (Impromed/Covetus), Office 365, Exchange, PFSense, SonicWall, TPLink, Cisco, etc.

Technical Support
Microsoft Azure
Microsoft Office
Small Business Administration
Software
Virus Removal
System Configuration
Troubleshooting
Microsoft Outlook
System Administration
Linux
$60 hourly
- 5.0/5
- (16 jobs)
I am a bookkeeper and payroll specialist for businesses of any size. Let me know what you need help with and I will lead the way! I am most proficient with QuickBooks, Wave, FreshBooks and Excel, while I am flexible to use any platform you prefer. To get the most from our work together, clear and consistent communication is highly appreciated with all parties.

Technical Support
QuickBooks Online
Accounting
Financial Report
Payroll Reconciliation
Wave Accounting
Light Bookkeeping
Intuit QuickBooks
Payroll Accounting
Bank Reconciliation
Transaction Data Entry
Bookkeeping
$50 hourly
- 5.0/5
- (10 jobs)
✅Top Rated | ✅ Webflow Certified | ✅ 100% Success Rate I specialize in Webflow development and web design, offering a comprehensive range of services to help you create stunning and functional websites. 👩‍💻Services I Offer: ✅ Webflow Development: I have extensive experience in developing websites using Webflow, a powerful visual development platform. From simple landing pages to CMS sites, I can build custom, responsive websites tailored to your unique requirements. ✅Custom Web Design: I believe that a well-designed website is crucial for creating a strong online presence. I offer custom web design services to ensure that your website not only looks visually appealing but also engages and captivates your target audience. ✅Responsive Design: In today's mobile-driven world, having a responsive website is essential. I ensure that all the websites I create are fully optimized for different devices, providing a seamless user experience across desktops, tablets, and smartphones. ✅UI/UX Design: User experience is at the core of successful websites. I specialize in creating intuitive and user-friendly interfaces that enhance usability and maximize user engagement. I focus on understanding your target audience to deliver designs that meet their needs and exceed their expectations. ✅Website Redesign and Optimization: Is your current website not performing as expected? I can revamp your existing website, giving it a fresh, modern look and optimizing it for better performance, faster loading times, and improved search engine rankings. ✅CMS Integration: I offer seamless integration of content management systems (CMS) into Webflow, allowing you to easily manage and update your website's content without any technical hassle. I can set up popular CMS platforms like WordPress or create custom solutions tailored to your specific needs. ✅Website Maintenance and Support: Once your website is up and running, I provide ongoing maintenance and support services to ensure its smooth operation. From regular updates and backups to troubleshooting and bug fixes, I've got you covered. With a strong focus on professionalism, attention to detail, and a passion for creating visually appealing and highly functional websites, I am dedicated to delivering top-notch results that exceed your expectations. If you're ready to take your online presence to the next level, let's connect and discuss your project. I'm here to bring your vision to life and help your business thrive in the digital landscape. [Keywords: Webflow Design & Development, API Integration, Figma to Webflow Conversion, Website Redesign, Visual Communication & Branding, Responsive Design, Web Analytics & SEO, User Experience Design, No-Code Solutions, Page Speed Optimization, Accessibility, CMS Development, UI/UX Prototyping, JavaScript & jQuery, Webflow, Website, Webflow Specialist, Webflow Expert, Landing Page, Webflow Animation, Webflow Blog Integration.]

Technical Support
IT Support
CMS Development
Front-End Development
Custom Web Design
UX & UI
HTML
CSS
Web Development
Web Design
Responsive Design
Webflow
Landing Page
Search Engine Optimization
Figma
$75 hourly
- 5.0/5
- (11 jobs)
With 35 years of experience as a business owner and senior executive, I have a deep understanding of all aspects of running a successful company. I have started and sold three companies, and I have worked for both small and large organizations, leading teams in operations, customer service, technology, training, and other functional areas. This experience gives me a unique perspective on consulting, as I am able to approach each project with a holistic understanding of the client's business.

Technical Support
Schoology
Canvas
Business Operations
Training & Development
Office 365
Instructional Design
Customer Service
Problem Solving
Communication Skills
Implementation
Software
Veracross
Information Technology
WordPress
$42 hourly
- 5.0/5
- (8 jobs)
Operations and customer management professional, developing and implementing customized solutions, attentive service, and fostering long-term client relationships. Accomplished at managing customer relationships with CRM software, KPIs, and metrics, increasing adoption rates, decreasing churn, and enhancing overall customer satisfaction. Executing astute management strategies and delivering effectual outcomes, resulting in elevated account retention, greater profits, and driving business success for both SMB's, and Fortune 500 companies. • Directed in-field and remote virtual auditing staff and was key to the development, delivery, and support of our SaaS, B2B, virtual auditing software, always striving for customer success and an exceptional customer experience. • Built close client relationships, providing end-to-end customer service, including product demos, onboarding, implementation, training, technical support, and account management, to ensure positive client relations, and to effectively increase sales, customer satisfaction, and retention. • Developed custom customer training and education materials which established a more seamless onboarding process, reducing learning curves and increasing customer loyalty. • Captured customer feedback to identify growth opportunities and inform product/service improvement initiatives. • Successfully fashioned and executed company strategies and initiatives to optimize productivity, minimize costs, and increase profits while maintaining a consistent and smooth flow of day-to-day operations. • Facilitated the implementation of a web-based Audit Platform and Mobile Application, collaborating, as the Product Owner and customer success manager, with internal and external stakeholders to ensure its successful adoption and customer satisfaction. • Created, designed, developed, and maintained the company's training and learning platform to create a greater learning strategy, and increase employee time efficiencies. • Established new virtual auditing staff, providing recruiting, onboarding, training, management, and mentorship, building a high-performing team, ensuring a positive employee experience, and increasing per-project profits by more than 20%.

Technical Support
Customer Support
SaaS Development
Training & Development
Performance Optimization
Customer Retention
WordPress Development
Project Management
Business Operations
Customer Relationship Management
Salesforce CRM
Customer Onboarding
Phone Communication
Customer Service
Zendesk
$55 hourly
- 5.0/5
- (9 jobs)
OBJECTIVE Dedicated professional with over 3 years in customer service. Highly adaptable, with superior abilities in the disciplines of leadership, organization, analysis, problem-solving, and decision-making. Seeking a well reputed organization in hopes of gaining experience and expanding knowledge.

Technical Support
Microsoft Excel
Grant Writing
Editing & Proofreading
Proofreading
Science & Medical Translation
Biology
Phone Communication
Computer Skills
Customer Service
$300 hourly
- 4.9/5
- (160 jobs)
Meta-certified Technical Expert, Business Consultant, and Badged Partner * I can solve any problem on Facebook or Instagram! I am a highly knowledgeable and organized Meta Business Consultant with 4 years of in-platform experience. I leverage my certified knowledge and practical experience of hands-on keyboard work to consult with Clients to create, manage, and troubleshoot issues within Meta Business Portfolio and related tools like Meta Business Suite, Ads Manager, Events Manager., etc. Because of my Pro Partner status with Meta, I have access to Meta Pro Support. I also have direct contacts at Meta whom I work to recover restricted or lost assets. I have a deep understanding of Meta policies and the backend. I am always up-to-date on the latest changes. I have successfully completed many Meta Business Portfolio, Business Suite, and Account Center projects, including: 1. Meta Business Portfolio Cleanup - We work together via Zoom Screenshare to review your existing setup on Meta. This includes looking at your Facebook profile, page, Instagram account, and everything else related to your business on Meta. I tell you where to point and click as we properly organize and connect all of the assets together by adding them to a Meta Business Portfolio. I help you verify your website and your business in Meta's advertiser directory to improve security and transparency. Lastly, I help you implement security best practices to protect yourself from being hacked on Meta. Properly setting up a Meta Business Portfolio is the safest and simplest way to work in Meta. 2. Asset Recovery - If you have a disabled, lost, or hacked Facebook Profile, Instagram Account, Ad Account, Business Portfolio, and/or Facebook Page, please reach out. Depending on your exact situation, we can troubleshoot and fix the issue ourselves via Zoom screen share or we can work with my contacts at Meta to recover your asset. 3. Facebook and Instagram Shop Implementation - Meta is requiring all product-selling advertisers to enable Facebook and Instagram Shops. If your existing shop is broken, messy, or in need of optimization, I will audit it and provide a full report for your approval before implementing the changes. If you do not yet have a Shop, I can guide you through the full setup. Having a Facebook/Instagram Shop allows your customers to browse, checkout, and purchase your products without ever leaving the Facebook or Instagram app. 4. Advertising Audit and Consulting - We will look at the ad account together and review the campaign, ad set, and ad level settings. We will spend most of our time reviewing audience targeting, creative, and business goals/strategy. We will also review your setup to ensure your setup is enabling you to succeed and not hurting you. 5. Conversion Tracking Audit and Consulting - I will review your GTM, GA, Website, and Meta Pixel/CAPI to ensure your conversion tracking setup is 100% optimized. We can do this together via Zoom Screenshare or I can do an offline audit and provide a report. 6. Agency Onboarding Flow Audit and Optimization - I will audit your existing onboarding flow on Meta. First, we will look Meta Business Portfolio to make sure it is setup correctly and securely to be a good home to onboard your clients into. From there, we will discuss the needs and requirements of your onboarding flow. Once the details are understood, I will recommend and implement a solution. I have many agency-ready PDF documents that can be tailored to your specific needs. I am confident that I can help troubleshoot your issue and then provide and execute the solution, no matter how complex the situation may be.

Technical Support
Customer Service
Facebook Page
Meta Pixel
Data Analysis
Project Management
WhatsApp
Instagram
Facebook
Facebook Ads Manager
Facebook Advertising
$45 hourly
- 5.0/5
- (6 jobs)
With nearly a decade of experience in both IT and Higher Education, I serve as an Adjunct Instructor and a Compliance Analyst. I hold advanced degrees in Higher Education, Adult Teaching and Learning, as well as Information Technology and Electronic Engineering. My credentials in MCCT® and AIBIZ further validate my expertise in IT and business. I excel in developing online curricula, leveraging technology for assessments, and ensuring compliance with industry regulations and standards. I'm adept at communicating complex technical concepts to a diverse audience and excel in team collaboration. My ultimate goal is to enhance learning outcomes and client satisfaction while contributing to the advancement of IT and Higher Education.

Technical Support
Procedure Manual
User Manual
Technology Tutoring
CompTIA
Tutoring
QuickBooks Online
Mathematics Tutoring
Spanish Tutoring
IT Support
$35 hourly
- 4.8/5
- (6 jobs)
Very hard working professional with experience in child care and customer service. Authorized to work in the US for any employer

Technical Support
Customer Service
$50 hourly
- 5.0/5
- (5 jobs)
Enthusiastic and adaptable team-player with over 10 years of experience in Talent Acquisition, Customer Success and Management experience in retail, tech, and pharmaceutical industries -Full lifecycle recruiting across many industries and verticals -SaaS Customer Success Management experience for AI/ML recruiting software -Trained in Salesforce Administration -Have held several Management positions, managing teams from 11 to 90+ -Certified Soccer Coach and Strength & Conditioning Trainer

Technical Support
Sales
Sourcing
Coaching
Account Management
Salesforce
Retail Sales Management
Business Management
Management Skills
Recruiting
$80 hourly
- 5.0/5
- (25 jobs)
Greetings! My name is Adrian McIntosh, and I am a seasoned Network Manager/Administrator with a deep interest in guaranteeing smooth network operations and strong cybersecurity. I possess over 15 years of experience, during which time I have effectively managed and enhanced networks, minimized security risks, and offered exceptional IT assistance to various organizations. Core Competencies: All Windows Server 2008 - 2022 All Windows Desktop OS Exchange Management Office 365 Cisco Routers and Switching Network Security Meraki Management PCI experience, Pentesting using Tenable and Nmap Cybersecurity Network Troubleshooting Virtualization - VMware, Hyper-v, Proxmox Anti-Virus - Carbon Black, Symantec NAS / SAN - Synology, QNAP Azure/AWS Cloud Google Workspace Additional Proficiencies: Helpdesk / Ticketing – Zendesk Documentation – Hudu RMM – NinjaRMM / Intune Networking – Meraki I appreciate your review of my profile. I can confidently assist you with your network management and cybersecurity needs. My mission is to ensure that your organization runs smoothly and is well-protected. Let's work together to achieve these goals.

Technical Support
Cybersecurity Management
Network Design
Microsoft Hyper-V Server
VPN
Network Administration
Tech & IT
System Configuration
Network Security
Business with 1-9 Employees
Microsoft Active Directory
Amazon Web Services
Microsoft Azure
Office 365
Windows Server
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