✅ WRIKE EXPERT - Over 400 implementations since 2016! ⭐️Official Wrike Partner ⭐️ Independently contracted directly with Wrike
Wrike Implementation Expert & System Administrator | Fractional PM / Ops | Remote Work Consultant & Coach
I have a deep understanding of project, task, and workload management in Wrike and have led and delivered 400+Wrike implementations. Both virtually and on-site when needed.
👉 My rate is between $75-$175 per hour or we can create a project plan and do a set project price.
👉 You can Google me to find more details regarding my Wrike experience.
Ali Pruitt - Wrike
WHAT I CAN DO FOR YOU:
-complete build out of your Wrike workspace
-guidance consult sessions while you build out your workspace
-review your workspace to give tips on how to improve it
-train your project coordinator/managers on best practices of Wrike
-train all of your users on how to use Wrike
-set up automations and native integrations for a more efficient workflow
-revamp your workspace to utilize all new Wrike features
Please contact me to schedule an Intro Call to further discuss your project details and budget, and how I can help you.
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TESTIMONY
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"As a growing media company, it can be extremely tough to keep all the parts moving in a manner that leads to success. We brought Ali on for the purpose of implementing a project management strategy to launch multiple digital and print brands over an 18 month period.
Ali quickly assessed our current situation and implemented WRIKE as the foundation of our project management capabilities and brand launch process.
Her ability to keep all contributors, be it employees, independent contractors or vendors, all on the same page and moving in the same direction has been an important part in our continued success and growth.
I highly recommend Ali and her abilities to help individuals and companies manage their projects more efficiently and effectively." - Phil Heppding | Owner of HNH Media, LLC
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Wrike
Change Management
Process Improvement
Project Management
Rodney Earl Z.
Davao City, Philippines
$20/hr
4.7
106 jobs
I help companies plan, build, and launch websites and web apps by managing cross-functional teams of designers, developers, and stakeholders.
With over 10 years of experience in web development and digital marketing, I bring both technical fluency and strategic clarity to every project. My SUPERPOWER is bridging the gap between business goals and dev execution — fast, focused, and results-driven.
🔹 What I Do Best
✅ Lead web development projects from concept to deployment
✅ Manage designers, frontend/backend devs, and QA testers
✅ Create and optimize workflows in ClickUp, Monday, and Trello
✅ Translate business needs into technical specs and user stories
✅ Conduct QA, wireframe reviews, and sprint retrospectives
✅ Track progress, identify blockers, and ensure on-time delivery
✅ Align stakeholders and keep communication transparent
🔧 Technical Background
I speak developer. I started as a WordPress/Shopify developer, so I understand the intricacies of frontend, backend, and CMS platforms. Whether it’s a pixel-perfect landing page or a complex integration, I know what’s realistic — and how to get it done.
🧰 Tools & Tech I Work With
✅ Platforms: WordPress, Shopify, Webflow
✅ PM: ClickUp, Monday, Slack, Trello
✅ Dev Tools: HTML/CSS, GitHub, Figma, Elementor
✅ Automation: Zapier, Make,
✅ SEO: On-page optimization, metadata, analytics
Let’s make your next web project smooth, successful, and scalable.
📩 Send me a message — I’d love to hear about your project.
CSS 3
HTML5
WordPress
Search Engine Optimization
phpMyAdmin
Project Management
Scrum
Ecommerce Website Development
Shopify
PSD to WordPress
Customer Support
On-Page SEO
Renato A.
Figueira da Foz, Portugal
$68/hr
5.0
14 jobs
I help founders, CEOs, and ops teams execute faster and operate leaner, by combining project delivery, operations management, and hands-on automation implementation.
My approach is based on Systems Theory, which means I look at the big picture, collect undocumented information and analyse what happens all the way up to your objective. Then I build the processes and infrastructure that gets you there.
As a small business owner myself, I know what it's like to wear many hats at once while keeping strategy and vision intact and relevant.
Here are some results I achieved for my clients:
- EUR 4M ARR joint product revenue in a start-up setting
- End-to-end management of a EUR 1.3M MRR live product
- 3rd level escalation reduction from 32 active cases to <5
- Effort reduction of 13 hours/week for solopreneurs through automation, team and process management
I step in as the operator behind the operator. I take your goals and turn them into structured projects with owners, deadlines, and outcomes. Then I install the rhythms and handoffs that keep your teams moving without constant escalation. And when a process should be automated, I don't just recommend it, I build it.
Make. Zapier. Power Automate. MS365. Notion. CRMs. APIs. Airtable. ClickUp. Monday. Jira. AI and LLM pipelines where they genuinely reduce friction.
The result is less manual work, fewer dropped balls, and scalable operations without adding headcount.
Seven-figure project budgets. Eight-figure revenue outcomes. Clients from solo founders to Bosch, Cisco, Vodafone, BMW, and Santander.
15+ years across SaaS, fintech, aviation, and data protection. PRINCE2 certified.
I don't need hand-holding, just context and access.
If delivery is unpredictable or your team is drowning in manual work and legacy processes, let's change that together.
Wrike
Project Delivery
Project Management
Asana
Trello
ClickUp
Project Plans
Jira
Budget Management
n8n
Zapier
Make.com
Airtable
Automation
AI Model Training
Vincent A.
Lapulapu, Philippines
$9/hr
4.6
74 jobs
OVERVIEW / BIO
Executive Assistant and Operations Manager with 3+ years of experience helping executives and growing businesses across the US, UK, Australia, and Europe — saving clients 30+ hours weekly, creating 150+ SOPs, reducing errors by 95%, increasing team productivity by 35%+, and achieving 98% schedule accuracy with 100% team accountability.
🏆 KEY RESULTS I HAVE DELIVERED:
✅ 30+ hours saved weekly through scheduling, admin support, and AI automation
✅ 150+ SOPs created across departments with 95% reduction in errors and rework
✅ 35%+ increase in team productivity through process optimization
✅ 98% schedule accuracy and 95% on-time project and task delivery
✅ Trustpilot rating improved from single digits to 50%+ for an eCommerce brand
✅ 85%+ CSAT consistently achieved in customer service operations
✅ 100% team accountability with clear KPIs and performance reviews
💼 MY EXPERIENCE — WHAT I HAVE DONE:
🔹 eCommerce Customer Experience Transformation
Led a customer experience transformation for a European pet apparel eCommerce brand — coached the support team, built QA scorecards and escalation workflows, and improved the Trustpilot rating from single digits to 50%+ with 85%+ CSAT.
🔹 eCommerce Customer Service and Operations
Built customer service operations for a growing eCommerce business — SOP library, escalation playbooks, and KPI reporting that made support scalable and less dependent on management.
🔹 Cleaning Company Operations (UK and US)
Managed daily operations for cleaning companies in the UK and US — cleaner scheduling, recruitment and onboarding, attendance tracking, and customer service that reduced no-shows and freed owners to focus on growth.
🔹 Healthcare Staffing and Caregiver Scheduling
Ran staffing and scheduling operations for a US home care agency — matched caregivers to clients, covered last-minute shift changes, and tracked compliance, achieving 98% schedule accuracy and 95% caregiver reliability.
🔹 Operations Management and Team Leadership
Served as Operations Manager for a distributed team across the US, UK, and Australia — defined roles and KPIs, ran 1:1s and performance reviews, and delivered 100% team accountability with a 35%+ productivity increase.
🔹 SOP and Process Documentation Program
Designed a company-wide SOP and documentation program — 150+ step-by-step SOPs, a centralized library with version control, and training guides that cut errors by 95% and saved 40% of time.
🔹 Executive Assistant and Executive Support
Supported a busy executive managing multiple businesses — complex calendars across time zones, high-volume inbox, travel, and vendor coordination with zero missed appointments.
🔹 Office Coordination and Administrative Operations
Coordinated office and administrative operations for a growing US business — centralized documentation, streamlined communications, and automated recurring tasks, saving 25+ hours weekly.
🔹 Digital Marketing Agency Operations
Streamlined operations for a fast-growing digital marketing agency in Australia — project management systems, standardized workflows, and client communication that achieved 100% on-time delivery.
🔹 AI Automation and Workflow Systems
Build AI-powered automations with Claude AI, Zapier, and Notion — automated announcements, reports, and recurring workflows that remove repetitive work entirely.
🛠 TOOLS I WORK WITH DAILY:
AI and Automation: Claude AI, Zapier, Notion
Project Management: ClickUp, Asana, Trello, Monday, Airtable
Communication: Slack, Google Workspace, Microsoft 365
eCommerce and Support: Shopify, Gorgias, Zendesk, HubSpot
Documentation: Scribe, Confluence, Canva, DocuSign
Scheduling and Finance: Calendly, QuickBooks
⭐ WHY CLIENTS HIRE ME:
You are not just getting a virtual assistant — you are getting an operations partner who documents your processes, automates repetitive work with AI, and builds systems that scale with your business. My clients free up their time to focus on growth while I keep everything running smoothly behind the scenes.
📩 Let's talk about how I can save you 30+ hours a week. Send me a message and I will respond within a few hours.
SKILLS
Executive Assistant
Operations Management
Standard Operating Procedure (SOP)
Process Documentation
AI Automation
Zapier
Notion
ClickUp
Project Management
Virtual Assistance
Process Improvement
Calendar Management
Email Management
Customer Service
Workflow Automation
Executive Support
Management Skills
Procedure Development
Process Documentation
Automation
Zapier
ClickUp
Notion
Project Management
Virtual Assistance
Process Improvement
Calendar Management
Email Management
Customer Segmentation
Project Workflows
Roanne S.
Malabon, Philippines
$15/hr
4.7
7 jobs
👋🏼 Hi, I’m Rann. I help founders and growing teams stay organized, keep customers happy, and run smoother day-to-day operations.
I’ve been supporting businesses for 17 years across e-commerce, customer support, and admin operations. Most of my work happens behind the scenes, making sure everything flows properly so you don’t have to worry about the details.
If your inbox is piling up, your store needs maintenance, or your systems feel messy, I can step in and fix that quickly.
📣 What I can help you with
1️⃣ E-commerce and Shopify support
Product uploads and optimization
Inventory tracking and updates
Order processing, returns, refunds, and chargebacks
Customer support via email and chat
Basic Canva graphics
2️⃣ Customer support and operations
Inbox and ticket management using Zendesk, Gorgias, HelpScout, and Salesforce
Building workflows and improving response systems
Creating SOPs, help docs, and internal processes
Handling escalations and keeping customers satisfied
Utilize Loom and build Training Materials to help a growing company have an easy to follow P&Ps.
I am very familar with ADP WorkforceNow as well as I have worked in Benefits Solutions as well.
3️⃣ Admin and telehealth support
Scheduling and calendar management
Patient or client intake and documentation
Subscription and Payment Management
Data organization and record management with full confidentiality
⚒️ Tools I use regularly
Shopify, Stripe, Zendesk, Gorgias, HelpScout, Salesforce, Notion, Asana, Trello, ClickUp, GoHighLevel, Monday, Canva, Google Workspace, Microsoft Office, Zoom, Loom, Dialpad, Filmora
👩🏻💻 What it’s like working with me
I’m reliable, easy to work with, and I don’t need constant direction. I pay attention to details, communicate clearly, and take initiative when something needs fixing.
Most clients come to me when things feel overwhelming, and I help bring everything back into order.
I am never afraid and never shy away from complexities; I love seeing the growth of each company I work with.
If you need someone who can jump in, understand your business quickly, and take tasks off your plate without adding more stress, I’m here to help.
📨 Send me a message and let’s talk about what you need.
Team Management
Customer Service
Social Media Management
Project Management
Leadership Coaching
Email Campaign Optimization
Remote Connection Support
Quality Assurance
Sales Management
Public Speaking
Social Media Content Creation
Leadership Training
Ecommerce
eClinicalWorks
Arjun A.
Sarnia, Canada
$25/hr
5.0
3 jobs
5+ years of operations and client support experience helping teams work smoother and smarter.
I support founders, executives, and growing businesses by keeping their operations organized, communication clear, and systems functioning without friction. My goal is simple, to lighten your workload and make your processes more efficient.
What I Do Best
• Keep fast moving teams organized so nothing gets missed
• Manage day to day operations with consistent follow through
• Support clients with clear onboarding, fast responses, and strong communication
• Build simple workflows that reduce manual work and keep tasks aligned
• Turn scattered responsibilities into a clean, structured plan
Tools I Am Skilled In
• Google Workspace and Microsoft 365
• Notion for planning, task management, and documentation
• Airtable for databases and structured workflows
• Quickbase for workflow automations and internal tools
• CRM systems like HubSpot and Go High Level
• Canva for clean presentations and light design
• Project tools including Asana, Jira, and ClickUp style systems
• Email tools including Mailchimp and automated pipelines
Experience That Makes Me a Good Fit
• Supported directors on Canadian government funded projects with scheduling, outreach, reports, and documentation
• Managed client communication, onboarding, and support across North America and Europe
• Built workflow automations and systems across HR, compliance, and operations
• Assisted teams with outreach, marketing coordination, lead follow ups, and content scheduling
• Provided reliable admin and research support in busy, deadline driven environments
How I Work
• Organized, calm, and consistent under pressure
• Quick to learn new tools and platforms
• Communicate clearly and professionally
• Focused on results and quality
• Take ownership of my work and act as a true partner, not just a task doer
Virtual Assistance
Email Management
Jira
ClickUp
Scheduling
Automation
Administrative Support
Data Entry
Project Management
Kanban Board
Process Improvement
Business Process Automation
Office 365
Google Apps Script
Email Marketing
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