Hire the Best Troubleshooting Professionals

I currently specialize in creating and editing WordPress sites, have enough PHP skills to make changes to plugins or code to suit the client needs. My HTML/CSS skllis are excellent. I also can troubleshoot computer problems remotely (mainly Windows). My help desk skills are excellent and have about 15 years experience answering tickets. Computers have been a hobby of mine since I was a young, when I received my first one. I loved to program it, take it apart and troubleshoot it. Been working in the computer field since about 20 years ago as an independent Consultant / tech, also in various jobs. I enjoy learning new things, software, languages, operating systems. I'm able to learn them very fast, since I can speed-read. I also get a great deal of satisfaction when I solve difficult problems in the Technical field. Since I grew up on the border between the US and Mexico (Tijuana) and learned English from an early age, I have excellent verbal and written skills. My background also includes 15+ years of help desk and customer support experience. I have supported companies like HeroThemes (plugin support), Ziggeo and Kargo (video recorder and ad tech), and LinkWhisper (plugin support), ensuring timely and effective resolution of customer inquiries.

Google Workspace | Microsoft 365 | Domain Hosting | DNS | Zoho | MailChimp | Instantly | Email WordPress | SquareSpace | WIX When trust and safety are non-negotiable, MD GULAM ASIB isn’t just a choice—he’s the final option. ⚡ Fastest Response | ⏱️ Timely Delivery | ✅ 100% Success Rate | 💸 No Solution, No Charge Trusted by hundreds across the US, UK, CA, AU, and FR for dependable IT support and SaaS solutions. Migration Expert | Email Server Setup | Domain Management | DNS | Google Workspace | Microsoft Office 365 | GoDaddy | Namecheap | Squarespace | Wix Are you in search of a Certified IT Support Specialist with a strong skill set in SaaS applications? Look no further! I excel in IT support, specializing in optimizing your experience with a wide array of popular SaaS applications to boost your productivity. Why Me: ✓ Certified Expert: As a Certified IT Support Specialist, I bring extensive knowledge and hands-on experience in SaaS application support. ✓ SaaS Mastery: Proficient in a broad range of SaaS applications, including but not limited to: Salesforce Microsoft 365 Windows Administration Google Workspace (formerly G Suite) Office 365 OneDrive Outlook Dropbox Zoom Zendesk Adobe Creative Cloud Shopify MailChimp Evernote Salesloft Monday.com Oracle NetSuite Atlassian Suite (Jira, Confluence, Bitbucket) Zoho Suite Mailgun Shopify Stripe GitHub SAP Concur And many more! ✓ Skills Galore: IT Support Customer Service Troubleshooting System Administration Computing & Networking IT Infrastructure Operating Systems Development Problem-Solving Product Installation Support System Installation & Upgrades Technical Support Email Support Online Chat Support Phone Support IT Consultation ✓ Tailored Solutions: I customize support to meet your unique needs, ensuring you get the most from your SaaS apps. ✓ Timely and Reliable: Count on prompt solutions to minimize downtime and disruptions. Services: ✔ SaaS Setup and Configuration ✔ User Training ✔ Troubleshooting ✔ Data Migration ✔ Security ✔ Performance Optimization ✔ Regular Maintenance Client Satisfaction: Your satisfaction is my priority. Expect clear communication and ongoing support. Let's Connect: Ready to optimize your SaaS apps? Contact me now and let's get started.

I’m an IT Support Specialist with real enterprise experience supporting healthcare systems, end users, and business environments. Currently working as a Clinical Support Analyst at NYC Health + Hospitals, I handle high-volume support including troubleshooting Microsoft 365, Outlook, Active Directory, VPN access, Epic-related workflows, and device issues for end users daily. I previously worked with IBM and Montefiore IT, managing 70+ tickets per day and resolving hardware, software, account, and network-related issues across large enterprise environments. What I can help you with: * Microsoft 365 setup and troubleshooting * Outlook email issues (sending/receiving, configuration) * Teams, OneDrive, and account-related issues * VPN and remote access support * Printer, WiFi, and general IT troubleshooting * User account setup and permissions (Active Directory) * Remote desktop and end-user support * QA/testing workflows and onboarding walkthroughs * Basic Shopify store support and ecommerce-related tasks I focus on fast, clear communication and solving issues efficiently so clients can get back to work quickly. Available for quick fixes, one-time projects, ongoing support, and remote troubleshooting engagements.

Hello Amazon Seller! Facing Amazon Account Health related issues? I can help you. I have more than 15 years of experience as an Amazon VA and more than 5 years of experience in Amazon Account Health Management. I can resolve ALL kinds of Amazon Account Health Violations. I monitor my clients' accounts daily and resolve violations fast before they impact Account Health Ratings. Since I am new to upwork, I am ready to negotiate on rates. You may check my portfolio to check my experience. I would love to help you grow your Amazon Business to the next level, while you have your work life balance. I am here to help you claim your FREEDOM from the never ending Amazon responsibilities. All this, while your business grows My Skills include:- 🫶 Amazon Account Health Management ✅ Amazon Account Health Parameters Monitoring ✅ Customer Product Reviews Policy Violations ✅ Suspected Intellectual Property Violations ✅ Received Intellectual Property Complaints ✅ Product Authenticity Complaints ✅ Product Condition Customer Complaints ✅ Other Policy Violations ✅ Listing Policy Violations ✅ Customer Product Reviews Policy Violations ✅ IP Complaints ✅ Restricted Products Violations ✅ Product Compliance Requests ✅ OTDR and ODR improvement suggestions 🚀 Research ✅ Amazon Product research ✅ Market Research ✅ Competitor research ✅ Data mining ✅Amazon Backend Keywords Research ✅Product USPs, Strengths & Weaknesses 🚀 Setting Up Your Amazon Store ✅ Setting up website and social media ✅ Setting up your Amazon Store ✅ Amazon Store Front Design ✅ FBA setup ✅ Adding Product Listings, standard and A+/EBC ✅Amazon Brand Registry. 🚀 Product Listing Improvements ✅ Image editing ✅ New Optimized Benefits focused Bullet Points, Descriptions and Title ✅ Listing infographic video or product footage edited videos ✅ Brand Change ✅ Variations and Parentage 🚀 Amazon Store Management ✅Order Processing ✅ Managing returns, returns and feedback. ✅ Amazon FBA Complete Management. ✅ Amazon Flat files. ✅ Manual and Bulk Feed File Listings ✅ Editing Listings using flat files ✅ Customer Service ✅ Account Health Checks and Solutions 💰 Amazon Reimbursements FBA & FBM ✅Account Audit For Finding Reimbursement Opportunities ✅ Amazon Inventory Adjustment Reimbursements ✅ Amazon FBA Customer Returns Reimbursements ✅ Amazon FBA Incorrect Fees Reimbursements ✅ Amazon FBA Removals Reimbursements ✅ Reimbursement Case Handling Expert ✅ SafeT Claims Filing & Follow Up 📦 Amazon Return Management Automation ✅ Amazon Automation Software to save hundreds of hours of your valuable time on managing returns ✅ This software will also be helpful in finding reimbursement opportunities within a few seconds Sellers with single or multiple Amazon Stores can hugely benefit from return automation. I may not have covered everything I can help you with in the above list. I am a fast learner, and can help you with almost everything you need to do to keep your Amazon Account Healthy and growing your Amazon Store. 🏆 Reviews and feedback from high-profile clients 🏆 ⭐⭐⭐⭐⭐ "Working with Shilpi on managing and troubleshooting my Amazon account has been fantastic. I appreciate her practical, hands-on approach to addressing account issues and overall management. Her deep understanding of Amazon's processes, keen attention to detail, and clear communication have been incredibly valuable. I highly recommend her services!" ⭐⭐⭐⭐⭐ "She is attentive and cares for all the projects that she is working. I highly recommend her for any jobs. Very dedicated to the cause." ⭐⭐⭐⭐⭐ "Very good crisp Amazon product listing copywriting by Shilpi. Engaging bullet points and awesome title. Thank you for the good work. Shall get back to her for more.." ⭐⭐⭐⭐⭐ "Shilpi did a great Job in a short time. Highly experienced & dedicated towards work. I would again hire her." ☑️ ⭐ Why Choose Me Over Other Freelancers ⭐ ✅ Problem-Solving: I confront challenges directly and provide effective solutions. ✅ Client-Centered: My focus is on delivering results that build long-term trust and relationships. ✅ Clear Communication: I’m always accessible and ensure quick, transparent responses. ✅ Respect & Empathy: I approach every client with understanding and care, striving to make a positive impact. ✅ Exceeding Expectations: I consistently go the extra mile, aiming to leave you Imagine being able to take your Amazon business to new heights without sacrificing your personal life. You can finally achieve the perfect work-life balance you've always dreamed of, while I take on the never-ending responsibilities that come with running a business on Amazon. With my help, you can reclaim your freedom and watch your business soar to new heights. Don't let the weight of Amazon's demands hold you down any longer. Let's work together to achieve the success you deserve. I would love to join your Amazon team and help you grow your Amazon Business. Please connect with me. Let's Collaborate! Thank you! Shilpi Roy

If your Wix website looks outdated, feels like a template, or isn't converting — that's my specialty. ⭐ 5-Star Rated Wix Studio Expert Designer & SEO Strategist with 16+ years of experience helping businesses refresh, redesign, and grow their online presence. I don't just make sites look better — I restructure the user experience and optimize for search so your site drives real results: more demo requests, more leads, and more trust from the moment someone lands on your page. I also provide instructions on how to maintain the site, like media, text, and other things that you might need to maintain the website afterwards, upon request. Every review I've earned on Upwork reflects one thing: clients who came with a problem and left with a site they're proud to share. 🎨 Design & Development: → Visual redesigns and layout improvements in Wix & Wix Studio → UX cleanup: spacing, typography, visual hierarchy, mobile responsiveness → SaaS, service, health coaching, and e-commerce brand websites → Conversion-focused design (CTAs, flow, messaging clarity) → Figma-to-Wix transfers with pixel-level accuracy → Email capture, landing pages, and coming-soon builds → Ongoing site maintenance, blog publishing, and content updates 🔍 SEO Services: → Organic Content Performance Analysis — keyword rankings, top 10 keywords, content strengths & gaps, target audience alignment → LLM SEO Phrases used as strategic blog categories → Technical SEO Audit — page structure, meta setup, URL slugs, focus keywords, speed optimization → On-page optimization & ADA accessibility compliance → Cookie banner setup & each-page SEO compliance templates → Competitor Analysis — including CPC and ad spend insights → Google & paid ad strategy — 3 targeted ad concepts per campaign (short headline, long headline, description) → Blog strategy — topic ideas, FAQ development (General, Pricing, Technical/Trust), and full blog post writing per category → Content optimization aligned with how AI search engines (LLMs) surface results 🏗️ Who I work best with: You already have a site live — but it doesn't reflect the quality of your business. Maybe it looks like everyone else's template. Maybe your bounce rate is high. Maybe you're invisible on Google. That's exactly where I come in. I also work with clients building from scratch who need a clean, modern, search-optimized Wix site — without the back-and-forth. Industries I've worked in: Healthcare & SaaS • Design-Build & Construction • Health & Wellness Coaching • E-Commerce • AI & Tech Enablement • All around the world 🌎 🔧 My process is simple: I review your current site or brief, identify what's holding it back visually and in search, then deliver a refreshed design and SEO strategy that feels intentional — not templated. I communicate clearly, hit deadlines, and don't disappear mid-project. ✅ What you can expect: → Clean, modern design that matches your brand → Mobile-first, fast-loading pages → Clear CTAs that guide visitors toward action → A full SEO foundation — technical, on-page, and content → A designer and strategist who asks the right questions upfront My clients leave happy. The reviews speak for themselves. ✦ Top Rated & ID Verified Let's make your site work as hard as you do. 🚀

Hey💗 I am Natasha, and I have been helping businesses grow online for over 6+ years. I specialize in Meta Ads, Facebook Ads, Paid Advertising, and Lead Generation, working with amazing clients from the US, UK, and across the globe. I am not just here to run your ads, I am here to become your growth partner :)) I take the time to understand your business, your audience, and your goals, so that together we can turn Paid Advertising into a predictable growth engine, not random boosted posts or unstable campaigns. ★ Why Work With Me ★ Many businesses struggle with unstable campaigns, poor ROAS, and high CPL/CPA. The problem usually isn’t the platform - it’s the strategy, tracking, funnel, and scaling process. That’s where I come in. My goal is to create campaigns that consistently generate leads, sales, and revenue, while building long-term, sustainable growth systems. My Core Skills: ✅ Facebook Ads ✅ Meta Ads ✅ Lead Generation ✅ Paid Ads & PPC Growth Systems If your Facebook Ads or Meta Ads aren’t producing consistent results, the issue usually isn’t the platform - it’s the strategy, tracking, funnel, or scaling process behind it. I help businesses turn Paid Advertising into a predictable growth engine - not random boosted posts or unstable campaigns. Paid Advertising That Actually Scales: Over the past 6+ years, I have worked on 110+ projects, managing over $120K+ in ad spend, helping businesses generate: ✔️ High-quality leads ✔️ Profitable e-commerce sales ✔️ Improved ROAS ✔️ Lower CPL & CPA ✔️ Stable, scalable ad accounts I don’t treat Meta Ads as isolated campaigns. I build full systems around Facebook Ads, Paid Ads, and PPC that support long-term growth. ♦️My Approach to Facebook & Meta Ads: Before launching or scaling any Meta Ads campaign, I analyze: ☑️ Offer strength & positioning ☑️ Buyer psychology & messaging ☑️ Funnel structure & landing page alignment ☑️ Meta Pixel & event tracking accuracy ☑️ Account structure & learning phase stability ☑️ Budget vs realistic performance expectations Most accounts fail because they skip these fundamentals. Once the foundation is clear, scaling Meta Ads becomes controlled and data-driven, not guesswork. 🔹Meta Ads & Facebook Ads Services: ✔️ Meta Ads Manager Setup & Optimization ✔️ Facebook Ads Campaign Strategy ✔️ Lead Generation Campaigns ✔️ E-commerce Conversion Campaigns ✔️ Shopify Facebook Ads Scaling ✔️ Retargeting & Full-Funnel Optimization ✔️ Creative Testing Strategy (hooks, messaging, angles) ✔️ Advantage+ & Broad Targeting Strategies ✔️ Meta Pixel Setup & Event Tracking ✔️ Conversion Tracking & Analytics Review ✔️ KPI Reporting (CTR, CPC, CPL, CPA, ROAS) ♦️Google Ads & PPC (Supporting Channel) While Meta Ads is the core growth engine, I also support with: ➞ Google Ads (Search, Shopping, Performance Max) ➞ PPC Campaign Audits ➞ Cross-Channel Tracking Setup ➞ Funnel Optimization Across Paid Channels ➞ Budget Allocation Strategy Between Meta & Google Google Ads and PPC are used strategically to strengthen your overall Paid Ads ecosystem — not compete with it. ♦️What Makes My Paid Ads Strategy Different? Most freelancers: ✔️ Launch campaigns quickly ✔️ Test random interests ✔️ Scale too early ✔️ Restart ad accounts frequently ♦️I focus on: ➞ Offer–Market Fit before increasing budgets ➞ Buyer psychology over trend-based targeting ➞ Clean account structure for Meta’s AI learning ➞ Data-backed scaling decisions ➞ Long-term stability instead of short-term spikes I don’t promise overnight success. I build sustainable growth systems :))) ♦️ Why Clients Love Working With Me: ☑️ Clear communication ☑️ Fast response times ☑️ Transparent reporting ☑️ Long-term account management ☑️ Data-driven decision making ☑️ Strong Facebook Ads expertise ☑️ Meta Ads optimization experience ☑️ Lead Generation focused strategies ☑️ Budget-conscious campaign management ☑️ Reliable support and account growth I work best with businesses thinking 90 days or longer - not quick experiments. ♦️ Full Digital Marketing Perspective: Beyond Facebook Ads and Meta Ads, I understand how Paid Advertising connects with: ☑️ Funnels & landing pages ☑️ Conversion tracking & analytics ☑️ Creative strategy ☑️ Email & retention systems ☑️ Overall digital marketing growth strategy Facebook Ads | Meta Ads | Lead Generation | Paid Advertising These platforms are powerful - but only when built with clarity, structure, and data. If you are serious about turning Paid Ads into a predictable, scalable revenue channel, send me your goals and current situation - and let’s build it properly💗 Skills: Facebook Ads, Meta Ads, Facebook Advertising, Meta Advertising, Facebook Marketing, Social Media Advertising, Paid Advertising, Paid Media, PPC Advertising, PPC Management, Digital Marketing, Facebook Lead Generation, Lead Generation, Meta Lead Ads, Lead Generation Specialist, Customer Acquisition, Conversion Optimization, Conversion Rate Optimization, Marketing Strategy.