Hire the Best Social Listening Professionals

More than 3,000 reviews on G2
Rating is 4.5 out of 5.
4.5/5
of Upwork by G2 peer reviewers
Kelly J.

Cleveland, Tennessee

$15/hr
5.0
28 jobs

I am a highly skilled and detail-oriented professional with extensive experience in Microsoft Excel, Word, SAP, and data entry. I specialize in engaging and retaining clients through effective communication across chat and email platforms. With a fast typing speed and strong analytical abilities, I excel at resolving customer issues promptly and ensuring a high level of satisfaction. My background also includes proofreading and editing to maintain accuracy and clarity in all forms of written communication. Additionally, I have hands-on experience managing social media accounts, particularly on TikTok and Instagram, helping to maintain brand presence and audience engagement. I am also experienced in conducting thorough website reviews, offering clear, constructive feedback on functionality, user experience, and design to help improve overall site performance.

  • Customer Service Training
  • SAP
  • SAP CRM
  • Customer Relationship Management
  • Customer Service Analytics
  • Social Media Account Setup
  • Data Entry
  • Microsoft Excel
  • Copywriting
  • Audio Transcription
  • Podcast Transcription
  • Social Media Management
Ogunremi D.

Owowo, Nigeria

$15/hr
4.7
24 jobs

Scrolling past average freelancers is easy. But if you’re looking for a social media manager who gets real results, pause right here. Most brands don’t fail because of content. They fail because there’s no system behind it. I don’t just “post.” I build a content engine that turns attention into trust and trust into sales. Here’s what that looks like: ► Content strategy built around your audience and buying behavior ► Short-form videos designed to stop scroll and drive action ► Captions that feel natural but guide people to buy ► Structured content calendar for consistency and brand clarity ► Ongoing optimization using real performance data Results I’ve delivered: ► Grew a fashion brand by 1,000+ targeted followers in 30 days ► Increased engagement to 3–5% within weeks ► Generated 50K+ organic views on Reels without paid ads Why clients stay: ► Content that attracts the right audience ► Strategy that converts attention into revenue ► Consistency that compounds over time If your content isn’t converting or your growth feels random, Send me your page. I’ll show you exactly what’s missing and how to fix it. Social media marketing | Social Media Management | Social Media Content Creation | Social Media Content | Instagram | Facebook | TikTok | Instagram Story | Twitter/X | Pinterest | Social Media Strategy | Content Creation | Canva | YouTube | Content Management | Canvas | Content Strategy | Marketing Strategy | Brand Management | Social Media Advertising | Social Media Engagement | Digital Marketing | Graphic Design | Marketing Strategy | Market Analysis | Instagram Marketing | Facebook Ads Manager | Short-Form Video Editing | TikTok Marketing | Meta Ads | TikTok Ads | Paid Social Campaigns | Performance Marketing | Organic Social Media Growth | Content Strategy | Content Planning | Visual Storytelling | Creative Direction | Influencer Marketing | UGC Content | Community Management | Engagement Growth | Lead Generation | Conversion Tracking | A/B Testing | CRO | Retargeting | Analytics & Reporting | Trend Analysis | Social Listening | Shopify Marketing | B2B Marketing | SaaS Marketing

  • Social Media Marketing
  • Social Media Management
  • Social Media Content Creation
  • Social Media Content
  • Instagram
  • Facebook
  • TikTok
  • Instagram Story
  • Twitter/X
  • Pinterest
  • Social Media Strategy
  • Content Creation
  • Canva
  • YouTube
  • Content Management
  • Canvas
  • Content Strategy
  • Marketing Strategy
  • Brand Management
Megan W.

Chester, United Kingdom

$25/hr
5.0
27 jobs

I specialise in AI model training and professional voice over, combining strong attention to detail with natural and engaging communication. Over the past 5 years I’ve worked with leading international companies, including a recent role with Multimango evaluating and improving AI-generated content for accuracy, safety, reasoning and human-like results. I have gained a strong ability to refine AI outputs across various systems, ensuring they are natural, accurate and aligned with human expectations. Alongside this, I’m an experienced voice over artist working across monetised YouTube channels, audiobooks, testimonials, workshops and social media content. I focus on delivering voice work that feels engaging, emotionally aligned with the client’s message and desired impact successfully. As a native British speaker and International English Tutor, I bring a top tier level of language precision, which supports both AI evaluation and voice work. I bring strong transferable experience from administration, reception, email handling, scheduling, online meetings, travel bookings, data entry, file organisation, customer support and lifestyle admin. I’m highly organised, professional, reliable, and proactive with follow-ups and I have a natural ability to communicate clearly, ask the right questions, and build trust quickly. Through five years of tutoring international students, I’ve developed patience, attention to detail, and confidence in identifying people’s skills and experience, which makes me well suited to recruitment support and personal assistance. I’m also experienced in job searching and understand how to find and approach clients effectively. I’m reliable, adaptable and easy to work with. If you’re looking for someone with broad experience in AI training, a voice that connects with your audience or organisation across admin and talent coordination...let’s work together.

  • Email Communication
  • Customer Service
  • Social Media Audience Research
  • Voice Acting
  • Social Media Content
  • Social Media Account Setup
  • Content Writing
  • Mental Health
  • Phone Communication
  • Content Creation
  • Life Coaching
  • Social Media Advertising
  • Mindfulness
  • Meditation
  • General Transcription
Haley D.

Ada, Oklahoma

$15/hr
5.0
20 jobs

If you're a mental health, nutrition, or small business brand looking for well thought out, engaging content—I’d love to help. My approach is combining psychology with marketing to get optimal results. I do a weekly deep dive on all trends- micro and macro included; I also do a quick, daily, engagement scroll. I am currently partnering with clients who want high-quality work at a discounted rate while I build a strong, results-driven marketing portfolio before I graduate. I’m currently offering a limited number of reduced-rate projects in exchange for full case study rights and performance tracking. I am highly organized- keeping detailed documentation on the projects I am working on, so as to not miss any project details. I am currently obtaining my bachelor's degree in marketing and have real world experience in: -Social media posting, graphics, and prime post times for specific niches - Brand design -SEO keyword research and implementation -Social media and marketing design (Canva, CapCut) -Marketing strategy support

  • Proofreading
  • Writing Critique
  • Academic Editing
  • Content Writing
  • Proofreading Feedback
  • Review
  • Feedback & Satisfaction Survey
  • Microsoft Word
  • Microsoft PowerPoint
  • Sales
  • Marketing
  • Retail Merchandising
  • Graphic Design
Brendan W.

Kansas City, Missouri

$28/hr
5.0
6 jobs

Speech Data Annotation Specialist, AI Training Specialist, AI Voice Annotator, Customer Service Representative, and Sales Development Representative with 10+ years of experience across AI model training, audio data labeling, speech evaluation, customer support, patient engagement, appointment scheduling, B2B outreach, data entry, and talent assessment. I specialize in evaluating audio, labeling speech data, reviewing AI responses, following detailed project guidelines, and delivering accurate, consistent work. My experience includes prompt development, AI response evaluation, data labeling, candidate screening, interviewing, CRM management, and professional communication across phone, chat, and email support roles. I am proficient with CRM platforms including NetSuite, Salesforce, HubSpot, Zoho, and Pipedrive, as well as CATI and call center systems such as Voxco, Nebu, Softdial, Amazon Connect, Kronos, and Five9. I am also highly skilled in Adobe, Microsoft Office Suite, Google Workspace, and Windows systems. Typing speed: 67 WPM with strong accuracy, attention to detail, and efficiency. Note: Upwork only displays hours from hourly contracts, so my visible hours do not include fixed-price projects. Because of that, the number shown does not reflect my total completed work or the full amount of hands-on experience I have across completed assignments.

  • Online Chat Support
  • Telecommunications
  • Appointment Scheduling
  • Appointment Setting
  • CRM Software
  • Call Scheduling
  • Market Survey
  • AI Model Training
  • Sales Development
  • Data Labeling
  • Data Annotation
  • Data Entry
  • Google Workspace
  • Customer Service
  • Mystery Shopping
Jack A.

Tring, United Kingdom

$14/hr
5.0
7 jobs

Reliable English Customer Service & Chat Support Specialist | Remote VA | Available Immediately – Relocating to Brazil I’m a clear communicator with strong problem-solving skills and a genuine passion for helping people. Whether it’s handling customer queries via chat/email, providing virtual assistant support, or evaluating AI responses for quality and accuracy, I deliver fast, professional results with minimal supervision. I’m fully remote-ready, flexible with time zones, and excited to start immediately. Currently relocating to Brazil, so I’m looking for long-term, location-independent opportunities that let me deliver consistent value from anywhere. Key strengths: • Clear English communication (native-level) • Chat & email customer support experience • Detail-oriented AI evaluation & feedback • Quick learner – comfortable with tools like Zendesk, Gmail, Slack, etc. • Professional, friendly tone every time Available 20–30+ hours per week and ready to jump in today. Happy to hop on a quick call or start with a test task.

  • Virtual Assistance
  • Data Entry
  • Customer Service
  • Customer Care
  • English
  • Zendesk
  • Email Support
  • Online Chat Support
  • Cold Calling
  • Online Help
  • Gmail
  • Google Docs

How it works

Post a job for freePost a job

Tell us what you need. Create your own job post or generate one with AI then filter talent matches.

Hire top talent fast

Consult, interview, and hire quickly, so you can meet the freelancers you're excited about.

Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

Payment simplified

Manage payments in one place with flexible billing options. Only pay for approved work, hourly or by milestone.

Don't just take our word for it

How do I hire a Social Listening Freelancer on Upwork?

You can hire a Social Listening Freelancer on Upwork in four simple steps:

  • Create a job post tailored to your Social Listening Freelancer project scope. We’ll walk you through the process step by step.
  • Browse top Social Listening Freelancer talent on Upwork and invite them to your project.
  • Once the proposals start flowing in, create a shortlist of top Social Listening Freelancer profiles and interview.
  • Hire the right Social Listening Freelancer for your project from Upwork, the world’s largest work marketplace.

At Upwork, we believe talent staffing should be easy.

How much does it cost to hire a Social Listening Freelancer?

Rates charged by Social Listening Freelancers on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.

Why hire a Social Listening Freelancer on Upwork?

As the world’s work marketplace, we connect highly-skilled freelance Social Listening Freelancers and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Social Listening Freelancer team you need to succeed.

Can I hire a Social Listening Freelancer within 24 hours on Upwork?

Depending on availability and the quality of your job post, it’s entirely possible to sign up for Upwork and receive Social Listening Freelancer proposals within 24 hours of posting a job description.