Hire the Best Relationship Managers

Most Customer Success Managers escalate technical issues. I solve them directly. That single difference is why B2B SaaS companies trust me to own their most complex accounts, protect net revenue retention, and drive product adoption without pulling in engineering. 5+ years in post-sales customer success with a DevOps background. I manage the full customer lifecycle from client onboarding through renewal management and expansion revenue growth. ◆ PROVEN CUSTOMER SUCCESS RESULTS ✓ 95% customer retention across 50+ B2B SaaS accounts ✓ 98% CSAT score maintained consistently ✓ Churn reduced from 18% to 7% within 6 months ✓ $800K+ in annual renewals and expansion revenue managed ✓ Client onboarding time cut from 90 to 45 days ✓ 50% fewer engineering escalations (I resolve them directly) ◆ HOW I HELP SAAS COMPANIES ✓ Post-Sales Account Management Own end-to-end customer relationships. Quarterly business reviews (QBRs), executive stakeholder management, renewal pipeline management, expansion opportunity identification, at-risk account recovery, and customer success planning. ✓ Technical Client Onboarding & Adoption Drive product adoption from day one. Custom implementation planning, API integration support, technical training, user adoption strategies, time-to-value acceleration, and success plan development. ✓ Customer Lifecycle Management Health scoring, voice of customer programs, NPS and CSAT tracking, churn prevention strategies, net revenue retention monitoring, customer advocacy development, and cross-functional alignment with product and engineering teams. ✓ Technical Support & Troubleshooting Tier 1-2 technical support, DevOps troubleshooting, bug triage, escalation management, customer documentation, and helpdesk optimization. ◆ TECHNICAL SKILLS & TOOLS ✓ Customer Success Platforms: Gainsight, ChurnZero, Totango, Planhat ✓ CRM & Helpdesk: Salesforce, HubSpot, Zendesk, Intercom, Freshdesk ✓ DevOps & Technical: AWS, Azure, Docker, Kubernetes, CI/CD pipelines, API integrations, Git, basic Python scripting ✓ Analytics & Collaboration: Mixpanel, Amplitude, Google Analytics, Slack, Jira, Asana, Confluence ◆ CLIENT RESULTS B2B SaaS Platform ($2M ARR) ↳ Reduced churn from 18% to 7% in 6 months. Managed renewal pipeline and grew expansion revenue by 25%. → VP of Customer Success Cloud Analytics Company ↳ Managed 40+ technical accounts ($1.2M ARR). Resolved complex API integrations during client onboarding without engineering involvement. 96% renewal rate. → Head of Sales ◆ WHAT CHANGES IN 90 DAYS → 25-35% improvement in customer retention → 40-50% faster client onboarding and time-to-value → 50% fewer engineering escalations → Renewal pipeline fully managed and forecast → 15-25% growth in expansion revenue I can start within 24-48 hours. Whether you need post-sales account management, a technical onboarding program built from scratch, renewal management, or at-risk account recovery, I'm ready. 📩 Message me with your customer count, current churn rate, and biggest challenge. I'll respond within 2 hours. Click the “Invite to Job” button or send me a quick message. Talk soon.

⭐⭐⭐⭐⭐ "Happyness completed the task exactly as requested. Communication was excellent, the automation worked perfectly, and she even provided documentation for our team. Very professional and easy to work with. We will definitely hire her again." Many businesses don't have a tool problem, they have a systems problem. Processes become scattered, leads slip through the cracks, and teams spend valuable time on work that should be automated. I help businesses build structured Monday com CRM and automation systems that keep operations organized, improve visibility, and eliminate repetitive manual tasks. If your business is struggling with missed follow-ups, disconnected tools, manual processes, or an inefficient sales funnel, you're likely losing opportunities every day. I help agencies, startups, consultants, and service-based businesses build high-performing Monday com CRM systems that streamline operations, improve team productivity, and support business growth through intelligent automation. 𝗛𝗢𝗪 𝗜 𝗛𝗘𝗟𝗣; ✔ Monday com CRM Setup & Customization ✔ CRM Automation & Lead Management Systems ✔ Workflow Automation & Task Automation ✔ Sales Funnel & Pipeline Management ✔ Business Process Automation ✔ Project Workflows & Team Operations ✔ Make com Automation & Integrations ✔ Zapier Automation & Workflow Design ✔ API Integrations & Webhook Connections ✔ CRM Migration, Optimization & Cleanup ✔ Dashboard Reporting & Performance Tracking 𝗧𝗢𝗢𝗟𝗦 𝗜 𝗪𝗢𝗥𝗞 𝗪𝗜𝗧𝗛 Monday com • Make com • Zapier • HubSpot • GoHighLevel • Airtable • Google Sheets • APIs • Webhooks • CRM Systems • Automation Platforms WHO I WORK WITH I primarily work with: ✔ Marketing Agencies managing leads across multiple channels ✔ Service-Based Businesses that need better CRM Automation and client follow-up systems ✔ Startups looking to build scalable Monday com CRM and Workflow Automation processes ✔ Consultants and Growing Teams that want to eliminate manual work through Business Process Automation ✔ Operations Teams that need streamlined Project Workflows, Task Automation, and reporting systems If your business relies on lead management, sales funnels, project delivery, or team collaboration, I can help you build a system that keeps everything organized, automated, and measurable. I help businesses build Monday com CRM systems with custom workflows, lead management automation, sales pipeline tracking, and automated follow-up processes. My solutions often integrate Make com, Zapier, APIs, and webhook connections to eliminate manual tasks. 📩 Send me a message and let's discuss how we can optimize your CRM, automate your workflows, and create systems that help your business grow. Keywords: monday com CRM, monday com automation, monday com expert, CRM setup, CRM automation, workflow automation, business automation, Make com automation, Zapier automation, Airtable, HubSpot CRM, GoHighLevel, ClickUp automation, system automation, business process automation, monday com workflow, CRM optimization, automation expert monday com CRM, monday com automation, monday com expert, monday CRM setup, monday com consultant, monday com specialist, monday com workflows, monday com dashboard, monday com integration CRM setup, CRM automation, CRM consultant, CRM specialist, CRM migration, CRM optimization, CRM workflows, CRM integration, CRM systems, CRM pipeline setup, CRM lead tracking, CRM customization, CRM dashboard, CRM reporting, CRM implementation workflow automation, business automation, process automation, automation expert, automation specialist, task automation, operations automation, workflow design, workflow optimization, system automation, business process automation, internal systems setup, scalable systems Make com automation, Make com expert, Integromat automation, Zapier automation, Zapier expert, API integration, webhook automation, third-party integrations, automation tools, no-code automation, low-code automation, integration specialist, SaaS integrations build CRM for my business, fix monday com, automate my business, automate workflows, connect my tools, organize my business, set up CRM system, automate lead follow up, sales pipeline setup, Monday com, CRM Automation, Workflow Automation, Make com, Zapier, Business Process Automation, ClickUp, Airtable, API Integration, CRM Setup, Process Optimization, Lead Generation, Automation Strategy, GoHighLevel, Project Management GoHighLevel | GHL expert | CRM Automation | Sales Funnel | Marketing Automation | Workflow Automation | Monday com | Monday CRM | Monday expert | Make com | Zapier | Google Workspace | Twilio | Airtable | Lead Generation | Process Automation | Virtual Assistance | API Integration | CRM Management | GoHighLevel expert | GHL automation | CRM setup | funnel automation | GoHighLevel | Make | Monday | Zapier | lead conversion | automation | efficiency | lost leads | broken automation | messy CRM | Virtual Assistant

𝗛𝗲𝗿𝗲’𝘀 𝘁𝗵𝗲 𝘁𝗿𝘂𝘁𝗵: Founders and Business Owners don't need more tasks on their plate. They need someone reliable who can handle the research, organization, follow-ups, and day-to-day administrative work that keeps everything moving forward. 𝙏𝙝𝙖𝙩'𝙨 𝙬𝙝𝙚𝙧𝙚 𝙄 𝙝𝙚𝙡𝙥. Hi, I'm Rabia, a Virtual Assistant with a Master's degree in Quantitative Sociology and 4+ years of Corporate Administrative Experience. I help Founders, Consultants, Startups, and growing businesses stay organized, make informed decisions, and save valuable time through research, administrative support, outreach, and project coordination. 𝗪𝗵𝗮𝘁 𝗜 𝗕𝗿𝗶𝗻𝗴 𝘁𝗼 𝗬𝗼𝘂𝗿 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 🔹 Research & Business Intelligence I help businesses gather, organize, and analyze information so they can make better decisions. • Market Research • Competitor Research • Audience Research • Online Research • Social Listening • Academic & Qualitative Research • Data Collection & Analysis • Research Reporting 🔹 Administrative & Executive Support I help keep operations organized and ensure important tasks don't get overlooked. • Inbox & Email Management • Calendar Management • Scheduling & Coordination • Meeting Support • Data Entry & Documentation • CRM Updates • File Organization • Reporting & Administrative Support 🔹 Lead Generation & Outreach Support I build targeted prospect lists and support outreach efforts that help businesses connect with the right people. • Lead Generation • Contact List Building • LinkedIn Research • Influencer Research • Talent Sourcing • Prospect Qualification • Outreach Tracking • Follow-Up Management 🔹 Operations & Project Coordination I bring structure to projects, processes, and daily workflows. • Task Tracking • Process Documentation • Spreadsheet Management • Project Coordination • Team Communication Support • Workflow Organization 🔹 Tools & Platforms Google Workspace • Microsoft Excel • Google Sheets • Canva • HubSpot • Zoho CRM • Notion • Trello • Asana • Mondaydotcom 𝗪𝗵𝘆 𝗖𝗹𝗶𝗲𝗻𝘁𝘀 𝗘𝗻𝗷𝗼𝘆 𝗪𝗼𝗿𝗸𝗶𝗻𝗴 𝗪𝗶𝘁𝗵 𝗠𝗲 ✔ Detail-oriented and highly organized ✔ Strong research and analytical skills ✔ Clear and professional communication ✔ Reliable and deadline-driven ✔ Proactive and resourceful ✔ Committed to quality work Recent projects include social listening for a UK-based wellness startup, international talent sourcing, influencer research, lead generation, dashboard reporting, and administrative support for growing businesses. I don't just complete tasks, I help create clarity, organization, and momentum so your business can operate more efficiently. If you're looking for a dependable Virtual Assistant who can support your research, operations, and administrative needs, I'd love to help.

Are you looking for someone who can consistently generate qualified leads, close deals, and streamline your real estate operations? I help real estate investors and companies scale by combining acquisitions, dispositions, lead generation, and operations into one efficient, revenue-driven system. From pulling targeted lists to closing deals and managing pipelines, I focus on increasing deal flow, improving efficiency, and maximizing ROI. Core Expertise: Operations & Project Manager • Oversee day-to-day business operations to ensure smooth workflow across acquisitions, dispositions, and marketing • Manage projects from start to finish, ensuring deadlines, KPIs, and targets are consistently met • Build and optimize systems, SOPs, and workflows to improve efficiency and scalability • Coordinate between team members (VAs, agents, managers) to maintain alignment and productivity • Track performance metrics and generate reports to support data-driven decision-making • Manage CRM systems, pipelines, and automation to streamline operations Property Manager • Manage residential and/or commercial properties, ensuring smooth daily operations • Serve as the main point of contact for tenants, addressing concerns and maintenance requests promptly • Coordinate property maintenance, repairs, and vendor relationships • Monitor rent collection, track payments, and follow up on delinquencies • Ensure lease compliance and enforce property rules and regulations • Handle renewals, turnovers, and tenant retention strategies • Maintain accurate records, reports, and property performance tracking Leasing Manager • Handle tenant communications, inquiries, and follow-ups professionally and efficiently • Market rental properties across multiple platforms to attract qualified tenants • Pre-screen applicants and coordinate showings, applications, and lease processing • Negotiate lease terms and ensure all documentation is completed accurately • Coordinate move-ins, inspections, and ongoing tenant relations • Maintain occupancy rates and minimize vacancies through proactive leasing strategies Acquisition Manager (Single Family, Multi-Family, Vacant Land) • Make offers (cash or creative finance) directly to property owners • Run comps and analyze deals using top real estate platforms • Send contracts via DocuSign (and similar tools) • Follow up consistently and close deals • Schedule property inspections and coordinate with sellers Disposition Manager • Call buyers/investors to sell off-market properties • Build and maintain a qualified buyer’s list • Reach out to agents/realtors for potential buyers • Coordinate with title companies until closing Lead Generation Specialist • Pull targeted lists from trusted real estate data platforms • Skip trace leads using multiple databases & tools • Import/export lists into CRMs & dialers for campaign use • Run automated campaigns (cold calling, SMS, email marketing, multi-channel) • Create/edit optimized templates to improve conversions • Pre-qualify leads and set appointments with motivated sellers/buyers • Track, analyze & optimize campaigns for maximum ROI Email Marketing Specialist • Manage and launch email marketing campaigns • Set up and optimize automation workflows • Monitor performance with detailed analytics (open rates, CTR, conversions) • Generate leads via LinkedIn Sales Navigator, Apollo, FindyLeads, etc. • Send personalized outreach to book appointments • Nurture client relationships through email sequences Tools I Use: Resimpli, Close, Podio, PIN, Doorloop, Motion, Buildertrend, Furnished Finder, DealMachine, Mojo Dialer, XenCall, CallTools, Skype, OpenPhone, CoStar, PropStream, PropWire, Zillow, Redfin, Realtorcom, DocuSign, Deal Automator, Intelius, Google Sheets/Drive, LinkedIn Sales Navigator, Apollo, Instantly, GetProspect, ReiReply, BatchLeads, GoHighLevel, Astroblaster, Kixie, Plusvibe, LeadMagic, Clay, MailVeri, Smartlead.ai, Klaviyo

Hi, I’m Muhammad Hammad, a results-driven freelancer with over 4 years of experience in data-focused services. I specialize in helping businesses streamline operations, build targeted prospect lists, and maintain clean, accurate datasets that support growth and decision-making. If you're looking for a reliable expert in Data Entry, Web Research, Lead Generation, or Data Mining, you're in the right place. 💼 **𝐌𝐲 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬** 💼 🔹 Data Entry & Administrative Support Excel data entry & spreadsheet management Manual data entry, copy-paste tasks Fast and accurate typing (Excel/Word) Image/PDF to Excel or Word conversion Business card & scanned document data entry 🔹 Data Processing & File Conversion PDF to Excel/Word conversion Data cleaning, formatting & merging Large dataset organization & quality checks Document formatting and structuring 🔹 Lead Generation & Contact Research B2B lead generation & prospect list building Verified email & phone number research LinkedIn lead generation Social media data collection (LinkedIn, Instagram) 🔹 Web Research & Data Collection Internet & market research Data mining & online data collection Structured data extraction & web scraping 🔹 E-commerce & CMS Data Entry WordPress content upload & formatting Shopify product listing & management 🔹 CRM & Database Management CRM data entry (HubSpot and more) Database updating, cleaning & verification Real estate data management 🔹Why Clients Choose Me ✔ High accuracy with quality-checked results ✔ Fast turnaround and consistent communication ✔ Strong attention to detail ✔ Reliable support for long-term projects I focus on delivering accurate, efficient, and high-quality work that helps clients save time and scale faster. Let’s discuss how I can support your project. Feel free to send a message anytime. Best regards, Muhammad Hammad

A reliable, hard-working, and self-driven freelancer, eager to learn and take on new challenges. I offer flexible hours and am available to work evenings or weekends if needed. With extensive admin skills and solid experience as a Virtual Assistant, here are some of the services I provide: LEAD GENERATION ✔ Customized prospect list building ✔ Finding contacts, valid & verified emails for a targeted market ✔ Social media(reaching out to Influencers on Twitter, LinkedIn, Facebook, TikTok, Twitch, etc.) WEB RESEARCH ✔ Market research ✔ Blockchain/Crypto-related research ✔ Real estate (property search) ✔ Maps ✔ LinkedIn research (have a LinkedIn Sales Navigator Premium Account) HELP DESK SUPPORT ✔ E-mail support ✔ Data cleaning ✔ Database building/managing, ✔ Data entry ✔ Data collection ✔ Data mining ✔ Google Docs/Sheets/Drive/Microsoft Excel ✔ Data/Web Scrape Interested? Feel free to invite me or send a message. Looking forward to working with you soon!