Hire the Best Microsoft Active Directory Specialists

I'm Aleksandar Janushev a Top Rated IT Operations & Support Engineer with 5+ years of hands-on experience supporting end users, managing cloud infrastructure, and keeping businesses running smoothly. My background includes working at enterprise-level companies (Seavus / Avenga , Qinshift , Scotch & Soda B.V , Deutsche Glasfaser , Sunrise.) where I was responsible for mission-critical IT systems 🎧 Helpdesk & End-User Support — Tier 1 / Tier 2 / Tier 3 technical support for Windows environments — Remote troubleshooting, diagnosis & resolution (hardware + software) — Laptop/desktop setup, configuration & performance optimization — Fast response time with clear, jargon-free communication — Service Now deployments ☁️ Microsoft 365 & Cloud Administration — Full Microsoft 365 / Office 365 tenant administration & architecture — Azure AD / Entra ID, hybrid identity & cloud integration — Tenant-to-tenant & on-premise to cloud migrations — Exchange Online, Teams, SharePoint & license management 🔒 Security & Endpoint Management — Microsoft Intune device deployment & management — Microsoft Defender implementation & security hardening — Conditional Access, compliance policies & risk mitigation — DNS, MX, SPF, DKIM & DMARC configuration 🖥️ Infrastructure & Systems — Windows Server & Active Directory (on-prem & hybrid) — VPN & network connectivity support — Infrastructure design, monitoring & incident resolution — Technical documentation & process improvement 📧 Email & Collaboration — Google Workspace → Microsoft 365 migrations (zero data loss) — Mail flow configuration & advanced troubleshooting — Domain management & optimization I hold a Microsoft 365 Certified: Administrator Expert certification and a Computer Science degree from International Slavic University. I'm fluent in English and respond within hours — not days. Whether you need someone to jump on an urgent issue, manage your M365 environment ongoing, or migrate your entire organization to the cloud — I've done it, and I'll do it right. Let's solve your IT problems today.

"Is your team losing hours to IT issues? I provide fast, reliable remote support resolving tickets, fixing network issues, and keeping systems running smoothly. I provide expert-level technical support for desktops, networks, and software. With over 10 years of experience, I have helped businesses streamline their IT operations. Let’s solve your tech challenges today!" Remote Desktop & Network Troubleshooting Office 365 / Google Workspace Setup & Support Microsoft Exchange & Active Directory Administration VPN Configuration & Security Support Software Installation, Maintenance & Support DNS, DHCP, and Server Management Firewalls, IDS, and antivirus systems IT Helpdesk & End-User Support

#Microsoft365 #Office365 #Intune #EntraID #AzureAD #ExchangeOnline #Helpdesk #ITSupport #MSP #DeviceManagement #ActiveDirectory #AWS #Azure #VMware #WindowsServer #RMM #ConnectWise #NinjaRMM #Kaseya #Atera #ServiceNow #GoogleWorkspace #IPCamera #CCTV #VideoSurveillance #NVR #RTSP #ONVIF #Hikvision #Dahua Microsoft Certified IT Professional with 7+ years of experience in IT Support, Microsoft 365, Cloud Administration, MSP Operations, and Infrastructure Management. Key Expertise: • IT Helpdesk Support (L1 / L2) • User Onboarding & Offboarding • Microsoft 365 / Office 365 Administration • Exchange Online & Email Migration • Azure AD / Entra ID / Intune Device Management • Active Directory & Group Policy Administration • AWS / Azure Cloud Administration • Windows Server Administration (2012–2022) • VMware, Hyper-V & Virtualization • Endpoint & Device Management • Backup Solutions (Veeam, Acronis, Unitrends) • Security Management (SonicWall, Sophos, Meraki) • VPN Configuration & Network Troubleshooting • Remote Monitoring & Management (RMM) • ConnectWise, SolarWinds, ManageEngine, NinjaRMM, Kaseya, Atera • ServiceNow, Jira Service Desk, Zendesk, Freshservice • Google Workspace Administration & Migration • Zoom, Slack, Jira & Confluence Support • IP Camera Installation, Configuration & Troubleshooting • CCTV, NVR, DVR & Video Surveillance Support • RTSP Stream & ONVIF Configuration • Camera Connectivity, Remote Access & Playback Troubleshooting • VMS Monitoring & Security Camera Management • Hikvision, Dahua, Axis & UniFi Protect Support Why Hire Me? ✔ 7+ Years of IT & MSP Experience ✔ Fast Response & Reliable Support ✔ Microsoft 365, Cloud & Infrastructure Expert ✔ Strong Troubleshooting & Problem-Solving Skills ✔ Security-Focused & SLA-Driven Support ✔ Clear Communication & Detailed Documentation ✔ 24/7 Camera Monitoring, CCTV/NVR Management & Home Automation Support ✔ Microsoft 365 Technical Writer | SOPs, Knowledge Base Articles, User Guides & SEO Content ✔ Available for Long-Term and Ongoing Support I help businesses reduce downtime, improve productivity, secure their IT infrastructure, and maintain reliable surveillance systems.

Senior System Administrator specializing in Microsoft 365, Active Directory, AWS, and enterprise infrastructure reliability. For the past 4 years, I've been the sole infrastructure consultant supporting production systems for Revalize LLC (USA), managing customer-facing enterprise environments where downtime directly impacts revenue. Alongside this long-term enterprise infrastructure ownership, I've delivered migration and remediation projects for 20+ organizations across SaaS, manufacturing, and professional services. Core expertise: - Microsoft 365 migrations & hybrid Exchange - Active Directory & Windows Server administration - AWS cost optimization & infrastructure reliability - PowerShell automation & process optimization - Disaster recovery & business continuity Clients typically bring me in when: → Migration projects have stalled or lack expertise → Active Directory or mail infrastructure becomes unstable → Production environments lack documentation or monitoring → Infrastructure costs are growing unexpectedly → Internal teams cannot safely troubleshoot production systems Recent project outcomes: → Migrated 500+ users from Exchange 2016 to Microsoft 365 with zero email downtime during 72-hour cutover → Reduced AWS infrastructure costs by 30% ($47K annually) through EC2 rightsizing and Reserved Instance strategy → Restored multi-site Active Directory replication affecting 450+ users across 3 locations within 8 hours → Recovered a non-booting domain controller with SYSVOL/DFSR failures in 6 hours, preventing an authentication outage → Automated user onboarding workflows, reducing provisioning time from 2 hours to 10 minutes Microsoft 365 & Exchange - Exchange Online & hybrid Exchange migrations - Tenant-to-tenant migrations - Hybrid identity (Entra ID / Azure AD) - SharePoint & Teams administration - SPF / DKIM / DMARC configuration - Intune device management & endpoint compliance policies - MFA enforcement, Conditional Access, and Microsoft 365 governance - Exchange sync troubleshooting & mailbox recovery Active Directory & Windows Infrastructure - Domain controller recovery & SYSVOL/DFSR replication repair - Multi-site domain controller deployments - Group Policy management & troubleshooting - FSMO role management & transfer - Hybrid AD environments (on-premises + Entra ID) - Windows Server 2012 R2 through 2022 administration AWS & Cloud Infrastructure - Cost optimization & infrastructure analysis (40-60% average reduction) - EC2 rightsizing & Reserved Instance strategy - RDS performance tuning & elastic pool optimization - CloudWatch monitoring & proactive alerting - VPC design & auto-scaling configuration Infrastructure Reliability & Operations - Disaster recovery planning & backup validation - Production change management & operational handoff - 24/7 emergency support for production infrastructure incidents - Flexible timezone coverage (US, UK, Australian business hours) Additional experience includes VMware vSphere, Hyper-V, Fortinet/pfSense networking, Veeam/Commvault backup solutions, and enterprise ITSM platforms including ServiceNow and JIRA. Certifications: → AWS Certified Solutions Architect – Associate → Microsoft 365 Certified: Fundamentals (2024) → MCSA: Windows Server 2016 → Fortinet NSE 1 & NSE 2 Network Security Clients value reliability, communication, and operational accountability just as much as technical execution. If you need an experienced infrastructure engineer to stabilize, migrate, optimize, or maintain production systems, send me: → Current infrastructure overview (platform, user count, pain points) → Project goals and timeline → Any existing documentation or error logs I respond within 24 hours with a project assessment and approach. Available for scheduled migrations, infrastructure remediation, and urgent production recovery engagements.

I help MSPs deliver faster support, stronger endpoint security, and more efficient IT operations. With 8+ years of experience across Helpdesk, NOC, Microsoft 365, Intune, ConnectWise, N-Central, and PowerShell automation, I independently manage tickets, streamline operations, and improve service delivery from day one. I’m an experienced MSP System Administrator and IT Support Specialist with hands-on expertise supporting SMB and enterprise environments across Microsoft 365, Azure, Intune, RMM platforms, endpoint security, virtualization, backups, and day-to-day IT operations. I have successfully managed and supported 1200+ endpoints while delivering SLA-driven technical support in fast-paced 24/7 MSP environments. I specialize in providing reliable remote support, proactive monitoring, automation, and operational improvements that help MSPs reduce ticket backlog, improve response times, and maintain stable client environments. CORE TECHNICAL EXPERTISE Microsoft 365 Administration - Exchange Online, Teams, SharePoint, OneDrive - User onboarding/offboarding and license management - Mail flow troubleshooting and mailbox administration - MFA, Conditional Access, identity and access management Azure & Intune Management - Device enrollment and endpoint configuration - Compliance policies and security baselines - BitLocker management and application deployment - Endpoint remediation and Windows troubleshooting Windows Server Administration - Windows Server deployment, management, and troubleshooting - Active Directory, Group Policy, DNS, DHCP administration - File server management and permissions administration - Remote Desktop Services (RDS) support and maintenance - Server performance monitoring and issue remediation Virtualization & Infrastructure - VMware and ESXi administration and troubleshooting - Virtual machine deployment and resource management - Hypervisor monitoring and infrastructure maintenance - Backup verification and disaster recovery support MSP Helpdesk & NOC Operations - ConnectWise ticket management and documentation - N-Central RMM monitoring, patching, and remediation - Alert management, health checks, and escalation handling - Remote support for users, workstations, and Windows servers - SLA-focused ticket resolution with strong communication - Experience supporting fast-paced 24/7 MSP environments Security & Endpoint Protection - CrowdStrike deployment, monitoring, and remediation - Huntress monitoring and threat response support - Endpoint security management and hardening - Conditional Access and identity protection policies - Incident response support and security best practices - Patch management and vulnerability remediation Backup & Maintenance Operations - Backup monitoring and recovery support - Routine maintenance and patch management - Endpoint health monitoring and proactive remediation - System update coordination and compliance tracking Automation & Scripting - PowerShell automation for repetitive IT tasks - Process optimization and operational efficiency improvements - Reduced repeat tickets through proactive automation and monitoring - Custom scripts for reporting, remediation, and maintenance WHY MSPS CHOOSE TO WORK WITH ME - Independently manage tickets from start to resolution - Strong troubleshooting and escalation decision-making - Clear, professional communication with clients and internal teams - Clean documentation and audit-ready ticket notes - Proactive approach focused on stability and prevention - Reliable long-term resource for MSP operations and support teams INDUSTRIES SUPPORTED - Managed Service Providers (MSPs) - Healthcare and multi-site medical clinics - Professional services firms - Retail and logistics operations - Education and training organizations If you’re looking for a dependable MSP engineer who can quickly integrate into your Helpdesk or NOC operations, support your clients professionally, and improve operational efficiency through automation and proactive support, I’d be happy to work with you.

Hi, I'm Nana! I've helped businesses migrate email platforms safely, securely, and without downtime for over 20 years. During that time I've also helped them fix spam issues and set up their domain on online platforms. I hold a Microsoft MCSE email specialization and have extensive expertise with Google Workspace, Microsoft 365, and various other email systems. Having founded and managed my own company, I understand the challenges you face. Let me handle the technical side, so you can focus on your core business. My guarantees: No downtime. No emails lost. No data lost. No Junk mail. Post-project validation. Security and privacy. Satisfaction - 7 days post service support. You shouldn't worry about email setup, migration, or delivery issues. Focus on your main tasks and leave all your email worries to me. I have over 20 years of experience with every kind of email system you can imagine and I am certified. Things I can do for you: * Custom domain registration and email setup on - Google Workspace, Microsoft 365, Microsoft Outlook, Zoho Mail, iCloud Mail, cPanel webmail, Fastmail, Bluehost, Godaddy, Rackspace, Proton Mail, Yahoo Mail, Yandex Mail, Namecheap Mail, Zimbra and any other email platform. * Email migration with no downtime. Seamless migration to or from any email platform to another. You emails, your contacts and your calendar items will all be moved. * Verify your domains, setup secondary domains and aliases. * Setup email forwarding * Setup and configure shared mailboxes and shared calendars. * Setup and configure DNS records to avoid spam folder and fix delivery issues: SPF, DKIM, DMARC, TXT, MX, etc. * Configure mail clients like Outlook, Thunderbird, etc. * Configure email marketing tools and provide audits and recommendations to improve ongoing inbox placement and campaign success. I look forward to helping you. If you have any questions message me to discuss.