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Since 2019, I’ve worked across the pharmaceutical and medical communications space supporting brands with project management, Veeva uploads, tagging and linking, KOL coordination, content development, and financial/operational tasks. I help teams stay organized, compliant, and ahead of deadlines. What I Can Help You With: Project Management: vendor coordination, status tracking, and workflow optimization Veeva (PromoMats/MedComms): uploading, tagging, referencing, linking, routing, and ensuring documents meet compliance standards KOL & Speaker Management: outreach, scheduling, prep materials, logistics, and follow-up Medical/Promotional Copywriting: slide decks, speaker notes, emails, meeting summaries, branded/non-branded content Financial Support: budgeting, invoicing, reconciliations, PO tracking General Ops Support: meeting planning, content tracking, asset organization, and process improvement Why Clients Like Working With Me: ✔ 6+ years in pharma/biotech marketing and medical communications ✔ Strong understanding of compliance, MLR workflows, and brand strategy ✔ Fast, detail-oriented, collaborative, and comfortable jumping in mid-project ✔ Ability to take on both strategic and executional tasks If you need someone reliable who understands the nuances of pharma, MLR, and KOL engagement, I’d love to support your project.

I'm a PMP-certified Project Manager, Agile Delivery Expert, and Workflow Automation Specialist with over 15 years of experience leading complex software, infrastructure, and data projects across fintech, healthcare, eCommerce, and public service sectors. I'm also an Atlassian Certified Jira Administrator and an Expert-Vetted freelancer on Upwork with a 100% Job Success rate. I help teams deliver faster by combining disciplined project execution, Agile coaching, and intelligent automation using tools like n8n, Jira, and the OpenAI API. My work sits at the intersection of three disciplines: ✅ Project Management & Agile Delivery — I've led Agile transformations, coached cross-functional Scrum teams, and delivered programs ranging from post-acquisition technology integrations to federated AI healthcare platforms. Certifications include PMP, PMI-ACP, CSM, CSPO, SAFe 5 Agilist, SAFe 5 Scrum Master, and ICAgile Agile Coaching. ✅ Workflow Automation — I build n8n and Make automations for clients — AI-powered Slack triage bots, CRM integrations, content pipelines, order processing workflows, and more. I connect tools like HubSpot, GoHighLevel, Jira, Slack, OpenAI, Microsoft 365, and Notion into seamless, automated systems. ✅ Atlassian Administration — I'm Atlassian Certified in Jira and experienced with Jira Service Management, Confluence, and Tempo Timesheets. I configure workflows, permission schemes, dashboards, and automation rules to optimize how teams plan, track, and deliver work. Whether I'm managing a 12-workstream post-acquisition integration, standing up a PMO, or automating a client's order pipeline end to end, I bring a people-first, results-driven mindset to every engagement.

“𝗚𝗲𝘁 𝗬𝗼𝘂𝗿 𝗧𝗶𝗺𝗲 𝗕𝗮𝗰𝗸! 𝗧𝗵𝗿𝗶𝘃𝗲 𝘄𝗶𝘁𝗵 𝗡𝗼𝘁𝗶𝗼𝗻 & 𝗔𝗜 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗲𝗱 𝘀𝘆𝘀𝘁𝗲𝗺𝘀“ “I know what I want to build… but I feel like I’m constantly trying to hold everything together.” ⭐⭐𝙏𝙝𝙤𝙨𝙚 𝙬𝙚𝙧𝙚 𝙩𝙝𝙚 𝙚𝙭𝙖𝙘𝙩 𝙬𝙤𝙧𝙙𝙨 𝙤𝙛 𝙢𝙮 𝙘𝙡𝙞𝙚𝙣𝙩.⭐⭐ She struggled tirelessly explaining the same processes to her team every single week. Relied on random sticky notes, voice notes, spreadsheets, and scattered messages just to keep things running. Her team kept asking the same questions. 𝗧𝗵at 𝗹𝗲𝘃𝗲𝗹 𝗼𝗳 𝗳𝗿𝘂𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻 𝗿𝗶𝗴𝗵𝘁! Important processes lived only in her head and every day felt like she was just trying to keep things from falling apart. This is exactly what happens in many businesses without proper systems in place. Leads come in… but there’s no structured way to track or follow up. Tasks get done… but there’s no clear process to repeat them. Important steps are skipped… because nothing is documented. Notion workspace helps you build systems that organize your business, track everything, and make your workflow easier. In fact, if your Notion workspace needs a tutorial every time someone logs in… it’s already broken. or you have not standardize vital roles or processes in your business using SOPs. 𝐓̶𝐡̶𝐚̶𝐭̶ ̶𝐧̶𝐞̶𝐞̶𝐝̶𝐬̶ ̶𝐭̶𝐨̶ ̶𝐒̶𝐓̶𝐎̶𝐏̶!̶ Most setups are either overdesigned or overengineered and both kill productivity. What you need is a simple process to track any progress you are making. As a Notion consultant, I help business, startups and agencies break through that wall by architecting custom Notion systems and AI integrations that gives clarity Imagine a single Notion dashboard (CRM, project tracker, content hub) that automatically updates itself via n8n or Zapier so nothing slips through the cracks. Also I would analyze your existing processes, then design and build integrated automations (using Notion, Airtable, claude cowork) that capture every lead, sync data across platforms, and trigger notifications or follow ups. 𝐌𝐲 𝐊𝐞𝐲 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬: ◉ Notion Workspace Design: custom dashboards, CRM and content management systems, client portals, Template design & SOP libraries ◉ AI Automation: Automate reporting with n8n, Zapier, Make and Claude Cowork ◉ Client Management: lead capture & routing, contact sync between forms, email platforms and Notion/Airtable/Claude ◉ Dashboards & Reporting: Consulting tracking (meeting notes, follow ups, next step {Notion, Google Sheets) to make data driven decisions. ◉ System Audit & Optimization: Apply Formulas and rollups with the filters from instructions to suit individuals in team ◉ Create Step by Step SOP in Notion from Training Video (ERP Portal Process) ◉ AI Agents: autonomous agents using n8n, Make and OpenAI/Claude APIs that execute tasks and respond to triggers without human intervention ◉ Migration from an already existing setup to Notion. Combines properties from separate databases. ◉ Notion Workspace Design & Systems Architecture: custom Notion operating systems for project management, CRM, SOPs, content pipelines, dashboards, and Wikipedia ◉ CRM Automation & Lead Management: HubSpot, GoHighLevel GHL, and Airtable pipelines that capture, qualify, nurture, and convert leads automatically ◉ AI Integration & LLM Workflows: GPT 4o, Claude ai, and Gemini integrations that power smart email responses, content generation, data extraction, and decision-routing inside your existing tools ◉ Business Process Automation: end-to-end workflow optimization that eliminates bottlenecks, reduces human error, and gives you back hours every single week 𝐖𝐡𝐲 𝐖𝐨𝐫𝐤 𝐖𝐢𝐭𝐡 𝐌𝐞: • No More Chaos: Turn scattered tools and manual tasks into one seamless, automated system • Scalable Systems: My workflows are built to grow with your business, handling higher volume • Automation First: Reduce busywork and human error by automating key processes freeing your time for what matters • Claude code Integrate AI • Ongoing Support 𝐖𝐡𝐨 𝐈 𝐰𝐨𝐫𝐤 𝐰𝐢𝐭𝐡 𝐛𝐞𝐬𝐭: 1. Consulting Firms & Founders 2. Fractional marketing agency 3. Sports medicine company & consumer health 4. Coaches tired of manually managing bookings, follow ups, and client communications. 5. Real estate Agencies looking to scale operations without scaling headcount. 6. Content creators like podcasters looking to have a centralized project management and content hub created in Notion. If your Notion workspace is a mess, I'll restructure it into a clean, intuitive, and productivity driven system Let's create something that runs itself keeping you focused Notion, Notion workspace setup, Notion dashboard, Notion CRM, Notion project management, Notion SOPs, Notion templates, Notion database, Notion workflow automation, AI automation, Claude code integration, Openclaw setup, Zapier, Make, Notion Architect, Notion + Slack integrations, Fireflies, Google Calendar, Claude AI, Claude Cowork, Knowledge manage

Dynamic digital entrepreneur and community builder specializing in wellness & personal development. I help online coaches, course creators, and wellness brands grow engaged communities through strategic content, social media, and platform optimization (Skool, Facebook Groups, Discord). What I Deliver: • Community Growth: Built Skool wellness community 0→10+ active members (Month 1) • Content Creation:AI-assisted copywriting, social calendars, email sequences (followers→clients) • Platform Management: Daily moderation, events, high-retention onboarding • Wellness Expertise: Fitness routines, habit systems for lifestyle brands Why Hire Me: • Self starter managing own business + client work (proven multi tasking) • US-timezone flexible • Fast learner because I master your tools (Notion, Canva, Zapier) instantly Perfect For: • SaaS platforms (Skool, Circle) • Wellness coaches scaling communities • Digital creators building growth systems Available NOW: 20-30hr/wk contracts, retainers, projects. Let's build your thriving community!

With over 20+ years of IT and digital transformation experience, I have worked as a highly skilled Senior Digital Program Manager, SAFe Release Train Engineer (RTE), Technology Solution Manager, Agile Coach, and Business Analyst, partnering with leading global organizations such as IKEA Sweden, IBM Global, Decathlon IT, Cushman & Wakefield, Jumio Corporation, and more recently with Ragu AI on enterprise AI platform delivery. I am also designated with the Top Talent badge on Upwork, placing me among the top 3% of freelancers, with 6,000+ hours of successful delivery across global clients and complex digital transformation programs. I am proud to be a University Gold Medalist, blogger, and keynote speaker, and I bring strong expertise in managing complex, business-critical programs across domains, distributed teams, and multiple geographies. Over the years, I have been recognized multiple times as a star performer by C-suite stakeholders for my delivery leadership, stakeholder management, and ability to build alignment across business and technology teams. I also bring solid hands-on experience across Gantt, ClickUp, Jira (including Advanced Roadmaps), Monday, Slack, and Confluence, with over 10 years of usage across enterprise delivery environments. On the technology side, I have worked closely with teams across Python, Java, React, and C++, and have also led delivery initiatives involving Computer Vision, Artificial Intelligence, and Machine Learning. Recent AI / Enterprise Delivery Experience Ragu AI – Enterprise AI Platform Delivery Most recently, I have been leading delivery and product operations for an enterprise AI platform focused on knowledge-grounded assistants and a multi-tenant SaaS architecture. My responsibilities include roadmap execution, sprint planning, engineering governance, stakeholder management, and cross-functional delivery across platform hardening, AI capabilities, DevOps, and customer onboarding initiatives. I have been driving the implementation of scalable AI workflows, enterprise integrations, delivery processes, and governance mechanisms to support secure, production-ready deployments and multi-client rollouts of AI-powered solutions. Cushman & Wakefield – Digital Transformation / Product & Program Delivery At Cushman & Wakefield, I have been involved in enterprise product and digital transformation initiatives, working closely with stakeholders on technology delivery, AI-led solution discussions, workflow/process improvements, roadmap planning, and execution governance. My work has included coordinating across business teams, engineering, and leadership to drive delivery alignment, streamline operational processes, and support the rollout of strategic product and technology initiatives in a complex enterprise environment. Project Achievements I am particularly proud of two major digital initiatives at Decathlon India, where I led the complete software engineering workflow and product rollout from scratch for Decathlon App and AllForSport. Building a social network and sports engagement platform was new for Decathlon and represented an important step in their omnichannel transformation journey. The initiative involved significant ambiguity, evolving business requirements, and continuous prioritization of what would deliver the most impact. I played a key role in defining business requirements, creating use cases, right-scoping launches, managing Agile delivery, and coordinating with third-party integrators and support systems. Over the course of one year, we successfully launched 4 major and 6 minor releases, delivering measurable business outcomes: 30% improvement in team lead time / productivity 10,000+ app downloads Peak sales revenue of USD 30,000/day App rating above 4.5 40,000+ registered users 30% repeat customers 1,000+ activities hosted on the platform This was a significant milestone in Decathlon’s digital and online revenue journey, especially during the Covid period, as the company accelerated its transition toward scalable omnichannel and community-led digital experiences. Across my career, I have consistently operated at the intersection of business strategy, product delivery, Agile execution, stakeholder management, and technology leadership. I am comfortable stepping into roles that require program setup, delivery governance, backlog and roadmap planning, client communication, process optimization, vendor coordination, and driving execution across globally distributed teams. My ability to combine strategic thinking with hands-on delivery execution allows me to quickly add value in fast-moving, high-ambiguity environments.

I’m an experienced Jira Administrator and IT Service Management Professional with a strong background in building efficient support systems, managing teams, and improving workflows in fast-paced environments. I specialize in Jira Service Management, ITSM processes, and SaaS support, helping teams streamline operations, reduce ticket resolution time, and create scalable systems that actually work in production. Over the years, I’ve handled end-to-end support operations including ticket triaging, SLA management, incident handling, and system transitions. I’ve also led teams in hybrid environments, ensuring smooth day-to-day operations while maintaining high service quality. What I bring to the table: * Jira Service Management setup and optimization (workflows, automations, SLAs, queues) * Jira project administration (company-managed and team-managed projects) * ITSM best practices (incident, request, problem, and change management) * Process improvement and workflow design * SaaS and technical support (L1–L2) * Team leadership and escalation handling * Documentation and knowledge base creation * Tools: Jira, Confluence, SCCM, HPDM, Microsoft Azure, Intune (learning and applying) Why clients work with me: I don’t just configure tools. I understand the operations behind them. I focus on creating systems that are practical, scalable, and easy for teams to adopt. Whether you need a full helpdesk setup, workflow redesign, or ongoing Jira administration, I can step in and deliver with minimal supervision.