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I am an experienced IT Support Engineer and Cybersecurity Analyst with over 8 years of experience managing complex operational processes and securing infrastructure. My expertise lies in technical problem-solving, systems optimization, and implementing robust security hardening measures. ​Having worked in high-pressure environments, I excel at incident response, crisis management, and delivering exceptional technical support. With my background in Computer Science and specialized training in Cybersecurity (including SOC operations and information security compliance), I am equipped to protect organizational systems and streamline your operations effectively. ​Whether you need immediate incident response, firewall hardening, or technical assistance, I can provide tailored solutions that drive efficiency and enhance your security posture. Let's discuss how I can contribute to your project's success.

"Stay prepared to avoid regret" Strengthen Your Cyber Defenses with an Experienced SOC Analyst & Cybersecurity Professional With 4+ years of professional experience as a SOC Analyst and Cybersecurity Specialist, I help organizations detect, investigate, and respond to cyber threats before they impact business operations. I specialize in SIEM implementation, SOC operations, security monitoring, threat detection, and incident response, helping businesses strengthen their security posture through proactive defense strategies. As a SOC Analyst, I have extensive hands-on experience working with SIEM platforms, SOAR automation, threat hunting, and security event analysis to detect malicious activity and respond to security incidents in real time. My Core Expertise ✔️ SIEM Deployment & Management: Deployment, configuration, and administration of LogRhythm, Microsoft Sentinel, CrowdStrike Next Gen SIEM, Splunk, IBM Q Radar and Wazuh SIEM platforms. ✔️ SOC Monitoring & Threat Detection: Real-time security monitoring, threat detection, and incident investigation as a SOC Analyst. ✔️ Office 365 Security Monitoring: Integration of Microsoft Office 365 logs with SIEM for enhanced visibility and threat detection. ✔️ Log Source Integration: Integration, normalization, and tuning of log sources for better security event correlation and threat visibility. ✔️ Custom SIEM Use Cases: Development of custom SIEM detection rules and use cases based on client environments and security requirements. ✔️ Security Automation (SOAR): Implementation of SOAR plugins and automated playbooks for blocking malicious IPs, hashes, and other IOCs. ✔️ Active Directory Security: Managing Active Directory security, log monitoring, and Group Policy Objects (GPOs) for enterprise environments. ✔️ Endpoint Log Collection: Large-scale endpoint log collection from domain-joined machines using GPO and Windows Event Forwarding (Subscription Manager) for SOC monitoring. ✔️ Security Investigation & Forensics: Security event analysis, log correlation, threat investigation, and forensic analysis performed in SOC environments. ✔️ EDR/XDR Deployment: Deployment and monitoring of Endpoint Detection and Response (EDR/XDR) solutions for proactive threat hunting. ✔️ Network Security Tools: Hands-on experience with Fortinet and Sophos firewalls, IDS/IPS, and endpoint protection platforms such as Kaspersky and CrowdStrike. ✔️ Cybersecurity Awareness: Conducting security awareness training to reduce human-related security risks. ✔️ Security Policies & Compliance: Development of security policies, procedures, and governance documentation aligned with industry best practices. Why Choose Me? ✔️ Experienced SOC Analyst with hands-on SIEM and security monitoring expertise ✔️ Proven ability to detect and respond to cyber threats quickly and effectively ✔️ Tailored cybersecurity solutions based on business needs and infrastructure ✔️ Long-term cybersecurity support and cost-effective security strategies ✔️ Available across multiple time zones for continuous security support I am here to help you secure your business, enhance compliance, and mitigate risks. Let’s connect and build a stronger cybersecurity posture!

With over 5 years of experience as a cybersecurity professional, I help businesses protect their digital assets by identifying, analyzing, and mitigating security threats across networks, applications, and infrastructure. My core expertise includes: Penetration Testing (Web, Mobile, Network) Vulnerability Assessment Information Security Management Compliance Oversight (CMMC Level 2, NIST SP 800-171/800-53, ISO 27001, GDPR, SOC 2) CASA Tier 2 Security Testing I have worked with companies across the US, UK, Germany, and Canada, delivering security solutions that meet rigorous international standards. Security Automation I build custom Security Automation Tools to streamline vulnerability management, threat detection, and compliance reporting helping organizations scale their security posture efficiently. Technical Toolkit Security Tools: Burp Suite, Metasploit, OWASP ZAP, Nessus, Nmap, SonarQube, Bandit, Veracode, Appknox Infrastructure & WAF: Firewall Configuration, Cloudflare, Imperva, Access Control Management, Database Security Programming (for automation & testing): Python, Bash, Node.js, Java, React, Next.js, Nuxt.js Why Clients Choose Me ✅ 5+ Years of Experience ✅ Individual developer no agencies, no handoffs ✅ Support across all time zones (including full EST overlap) ✅ Unlimited revisions ✅ 100% Refund Guarantee if expectations aren't met, no questions asked Let's secure your environment message me to get started.

🗽 U.S. and 🍁 Canada -only clients ☑️ Upwork Expert-Vetted 🌟 | 100% Job Success ✅ | 10,000+ hours 💻 on 200+ projects Hi there! 👋 I’m an Upwork veteran with over 10,000 hours delivered, 200+ successful projects, and $1M+ earned helping U.S. companies secure and scale their cloud and hybrid environments. ☁️ I specialize in Azure, Microsoft 365, and security-focused systems — delivering: • Secure infrastructure using Zero Trust, IaC (Terraform/Bicep), and DevSecOps pipelines • Incident response, forensics, and breach containment across regulated industries • Compliance-ready solutions aligned to SOC 2, HIPAA, ISO 27001, and NIST 800-53 As a certified consultant, I work directly with technical teams to deliver secure cloud transformation, implement controls, and respond to threats — fast. I also collaborate with Microsoft’s internal dev teams, giving me early-access insights and practical fixes 3–4 release cycles ahead of public rollout. Why Choose Me? ✅ $1M+ in security projects delivered across healthcare, fintech, crypto, and gov sectors 🔐 Architected Azure landing zones, GitOps pipelines, and zero trust cloud environments 🚨 Led incident response and forensic investigations for Fortune 500 and defense clients 📊 Built compliance workflows and policy-as-code enforcement for audit success 🪙 Secured crypto CI/CD pipelines and smart contract environments with GitHub, Checkov, GHAS 🧠 Career Highlights: ▪ Delivered security modernization and audit readiness for global government contractors and Fortune 500 companies ▪ Led compliance remediation and data protection initiatives across healthcare, fintech, and public sector clients ▪ Migrated global users to Microsoft 365 with security-first design — Exchange, Purview, Intune, Defender ▪ Built hybrid identity strategies (Entra ID, ADFS, GoDaddy 365, Azure AD B2C, custom policy support) ▪ Managed VMware-to-Azure hardening with conditional access, audit enforcement, and security baselines 🔧 Solutions I Deliver: • Azure Infra Security: Terraform, Bicep, Azure Policy, RBAC, Defender for Cloud • DevSecOps: GitHub Actions, tfsec, Checkov, Trivy, GHAS, pipeline reviews • Microsoft 365 Hardening: Defender, Purview, Compliance Center, Intune, Exchange • Compliance & Audits: SOC 2, ISO 27001, HIPAA, GDPR, NIST, CIS Benchmarks • Incident Response & Forensics: Malware analysis, reverse engineering, breach recovery • Crypto Security: CI/CD for smart contracts, wallet infra hardening, Web3 audits • Reverse-engineered malware to identify attack vectors and harden systems post-breach • Hardened Microsoft Exchange Online and Defender for Email in phishing-prone orgs • Integrated Azure Sentinel analytics with dashboards for cross-cloud visibility 🤝 Retainer & Advisory Support: • Ongoing guidance for CISOs, security architects, and compliance teams • Monthly retainers for SOC 2 evidence collection, security tool reviews, and policy automation • Rapid-response engagements for forensics, malware recovery, and breach root cause analysis 🧰 Platforms & Tools: • Azure, Microsoft 365, Azure Sentinel, Microsoft Defender (all modules), Intune • Terraform, Bicep, GitHub, Azure DevOps, GitOps, GHAS • Splunk, FTK, EnCase, Wireshark, Autopsy, Cisco ASA/Firepower • Checkov, Trivy, Aqua Security, smart contract security tooling • Compliance: SOC 2, HIPAA, ISO 27001, CIS, NIST, GDPR 📅 Let’s set up a free 30-minute consultation to explore how I can help you with security transformation, compliance readiness, or urgent recovery — no fluff, just fast, proven results. I bring the calm in chaos — whether you're planning secure growth or cleaning up after a breach, I’ll steady the course and deliver results. 📌 Helped a fintech client pass SOC 2 in under 60 days 📌 Responded to ransomware, restored 95% of systems in 48 hours 📌 Hardened crypto wallet infra securing $100M+ in assets Thanks again for stopping by. You can invite me to your job post or simply send a message to arrange a quick discovery call — I respond fast, and we’ll keep everything inside Upwork. — Nandy Bo 🗣️❝ 𝙄𝙩 𝙝𝙖𝙨 𝙗𝙚𝙚𝙣 𝙖 𝙥𝙡𝙚𝙖𝙨𝙪𝙧𝙚 𝙩𝙤 𝙬𝙤𝙧𝙠 𝙬𝙞𝙩𝙝 𝙉𝙖𝙣𝙙𝙮 𝙙𝙪𝙧𝙞𝙣𝙜 𝙩𝙝𝙚 𝙩𝙧𝙖𝙣𝙨𝙞𝙩𝙞𝙤𝙣 𝙤𝙛 𝘾𝙖𝙡𝙡𝙘𝙤𝙢. 𝙉𝙖𝙣𝙙𝙮 𝙞𝙨 𝙫𝙚𝙧𝙮 𝙜𝙚𝙣𝙪𝙞𝙣𝙚, 𝙝𝙤𝙣𝙚𝙨𝙩 𝙖𝙣𝙙 𝙝𝙚𝙡𝙥𝙛𝙪𝙡 𝙞𝙣 𝙣𝙖𝙩𝙪𝙧𝙚. 𝙃𝙚 𝙖𝙡𝙨𝙤 𝙝𝙖𝙨 𝙖 𝙫𝙚𝙧𝙮 𝙞𝙣-𝙙𝙚𝙥𝙩𝙝 𝙠𝙣𝙤𝙬𝙡𝙚𝙙𝙜𝙚 𝙤𝙛 𝙄𝙏 𝙬𝙝𝙞𝙡𝙚 𝙢𝙖𝙞𝙣𝙩𝙖𝙞𝙣𝙞𝙣𝙜 𝙖 𝙫𝙚𝙧𝙮 𝙗𝙧𝙤𝙖𝙙 𝙥𝙧𝙤𝙗𝙡𝙚𝙢-𝙨𝙤𝙡𝙫𝙞𝙣𝙜 𝙤𝙪𝙩𝙡𝙤𝙤𝙠. 𝙏𝙝𝙚𝙨𝙚 𝙛𝙚𝙖𝙩𝙪𝙧𝙚𝙨 𝙢𝙖𝙠𝙚 𝙝𝙞𝙢 𝙣𝙤𝙩 𝙤𝙣𝙡𝙮 𝙖 𝙥𝙡𝙚𝙖𝙨𝙪𝙧𝙚 𝙩𝙤 𝙬𝙤𝙧𝙠 𝙬𝙞𝙩𝙝 𝙗𝙪𝙩 𝙖𝙡𝙨𝙤 𝙫𝙚𝙧𝙮 𝙞𝙣𝙨𝙥𝙞𝙧𝙖𝙩𝙞𝙤𝙣𝙖𝙡. ❞ — 𝙅𝙤𝙧𝙙𝙤𝙣 𝘽𝙞𝙡𝙡 - 𝙈𝙖𝙣𝙖𝙜𝙞𝙣𝙜 𝘿𝙞𝙧𝙚𝙘𝙩𝙤𝙧 - 𝘾𝙖𝙡𝙡𝙘𝙤𝙢 𝙄𝙣𝙩𝙚𝙧𝙣𝙖𝙩𝙞𝙤𝙣𝙖𝙡

Hi, I’m a No-Code Developer helping startups, founders, and agencies build AI-powered apps, MVPs, and automation systems quickly and cost-effectively. I specialize in turning ideas into fully functional products using tools like Bubble, Glide, Adalo, Softr, Airtable, and AI integrations such as OpenAI and Claude. If you’re looking to launch fast, validate an idea, or automate your business without the cost of traditional development, you’re in the right place. I don’t just build apps, I design systems that solve real business problems. 💡 What I Can Help You With • Build scalable web & mobile apps using Bubble, Adalo, Glide, and Softr • Create powerful backends and databases with Airtable • Integrate AI (ChatGPT, OpenAI, Claude) into your app or workflow • Automate operations using Zapier, Make, and n8n • Develop MVPs for fast validation and iteration • Build CRMs, dashboards, and internal tools • Streamline workflows to save time and reduce manual work ⚡ Why Clients Work With Me - I focus on speed, clarity, and results. - From wireframe to launch, I combine: - Smart automation strategy - Clean, user-friendly design - Scalable system architecture So you get a product that not only works but grows with your business. 🚀 Call to Action Have an idea or need to improve an existing system? Let’s talk. I’ll help you turn it into a working product faster than you expect.

As a highly experienced IT professional with over 12 years of expertise in Helpdesk IT Support Tier 2, I am dedicated to providing exceptional technical support to businesses of all sizes. My service encompasses a wide range of activities aimed at ensuring the efficient functioning of your IT environment. Here's what you can expect from my Helpdesk IT Support Tier 2 service: Advanced Troubleshooting: I have a deep understanding of IT systems, networks, and software applications. When issues arise, I can quickly identify the root cause and provide effective solutions, minimizing downtime. User Assistance: I offer prompt and friendly assistance to end-users, helping them with technical issues, software installations, account setups, and general IT-related inquiries. Ticket Management: I am well-versed in ticketing systems and can efficiently manage and prioritize support requests, ensuring that critical issues receive immediate attention. Remote Support: With the ability to provide remote support, I can resolve issues efficiently without the need for on-site visits, reducing costs and minimizing disruptions. Documentation: I maintain comprehensive documentation of support activities, including solutions to common problems, to facilitate knowledge sharing and future reference. Escalation Handling: In cases that require Tier 3 support or specialized attention, I am proficient in escalating issues to the appropriate teams or experts. Software and Application Support: I am experienced in supporting a wide array of software and applications, including Microsoft Office Suite, Adobe products, email clients, QuickBooks, Sage and more. Service 2: Server Administration Tier 3 With over a decade of hands-on experience in Server Administration Tier 3, I offer specialized expertise in managing and optimizing server environments. My service is tailored to meet the specific needs of your organization's server infrastructure. Here's what you can expect from my Server Administration Tier 3 service: Microsoft Azure Cloud Services: I am well-versed in Microsoft Azure, including the provisioning, configuration, and management of virtual machines, storage, and other Azure services. I can help you leverage the cloud for scalability, cost-efficiency, and flexibility. Server Deployment and Maintenance: I have a proven track record in setting up, configuring, and maintaining Windows and Linux servers, ensuring they operate at peak performance. Security and Compliance: I implement robust security measures to protect your servers and data, including regular updates, firewall configuration, access controls, and compliance with industry standards. Backup and Disaster Recovery: I design and implement reliable backup and disaster recovery solutions to safeguard your critical data and minimize downtime in case of unforeseen events. Performance Optimization: I continuously monitor server performance and fine-tune configurations to ensure optimal resource utilization and response times. Firewall Expertise: I have extensive experience working with various firewall technologies, including Pfsense, Fortinet, Sophos, WatchGuard, and SonicWALL. This expertise allows me to secure your network infrastructure effectively. Patch Management: I handle patch management, applying updates and security patches to servers in a timely manner to mitigate vulnerabilities. 24/7 Monitoring: I offer round-the-clock monitoring to detect and address server issues proactively, reducing the risk of service interruptions. Documentation and Reporting: I maintain detailed documentation of server configurations, changes, and performance metrics. Regular reporting keeps you informed about the health and status of your server infrastructure. Scalability Planning: I work with you to plan for future growth, ensuring your server infrastructure can scale seamlessly to accommodate your organization's evolving needs. My commitment to excellence, in-depth technical knowledge, and extensive experience makes me the ideal partner for all your Helpdesk IT Support Tier 2 and Server Administration Tier 3 requirements. I will provide you Free IT Security Audit and IT Awareness Trainings to staff and implementations of recomendatons of report. I look forward to collaborating with you to optimize your IT environment and drive your business's success. I’m ready willing to help as much as possible in your organization/Business tech issues. Looking forward to reply your queries.