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20yr experience doctoral prepared nurse, published researcher and author. I am able to transcribe, interpret and compile medical information as well as business needs. I have also been fortunate enough to have research papers published in peer reviewed medical journals as well as editorials related to wellness, mental health, sports medicine, vascular access, cardiology and vascular ultrasound. 5yrs of editing and proof reading experience

🚀 Boost Your Amazon Sales with High-Converting Design (20%+ Increase Guaranteed) ✔️ 800+ product listings and A+ content created for Amazon ✔️ 1–2 years: Average duration of cooperation with my clients 🌎 Proudly worked with top brands across the globe: • American Kennel Club (USA): iconic brand with over 135 years of authority in pet products • Yves Rocher (France): over 60 years of expertise in botanical beauty, available in 88 countries with 30 million customers worldwide • ArtNaturals (USA): Top 100 in Beauty & Personal Care • Ever Ready First Aid (USA): Top 100 in Health & Household, 30+ years in business • Adita Gold (Israel): 2,000+ Amazon-listed products in Gems & Jewellery ⭐️ Services I Can Help You With: High-Converting Main Image creation using 3D Amazon rendering, amazon photo editing, image editing, and retouching in Adobe Photoshop & Lightroom Amazon listing images, Amazon product listing images, and Amazon infographic design, including infographics, lifestyle visuals, and data visualization Amazon Enhanced Brand Content (EBC) / A+ Content / Premium A+ frameworks, also known as amazon enhanced brand content and amazon content Amazon Brand Story Design and Brand Identity Design, including logo, branding, and packaging design Amazon Storefront Layout & Design, optimized for conversion and user experience, including Shopify, eCommerce marketing, Amazon Seller Central, Amazon dropshipping, and virtual assistant workflows Creative Briefs for photography & 3D renders, helping graphic designers, amazon graphic designer specialists, and virtual assistants execute high-quality visuals 💼 Industries I’ve Designed For: - Jewellery and Luxury goods - Health care, Medical products - Beauty and Personal Care - Home and Kitchen - Electronics - Kids toys - Sport and Leisure - Clothing and Fashion ⭐️ Tools I use: Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Blender ✨ What Makes Me Different? Proven results: A consistent track record of increasing click-through rates (CTR) and conversions Expertise in Amazon standards: I know what works on the platform and how to optimise it Experience working with 7-figure Amazon brands across multiple countries Commitment to quality: More than 8 years of design experience 📈 Are you ready to boost your sales today? Let’s turn your Amazon listing into a profit machine. Contact me today! Let’s create designs to make your brand stand out, drive conversions, and bring long-term growth. 💬 Let’s collaborate! 📌 Keywords That Help You Find Me: Amazon Listing Images • A+ Content • Enhanced Brand Content (EBC) • Premium A+ • Amazon Storefront Design • Amazon Brand Story • Product Infographics • Lifestyle Images • Hero Shots • Main Image Design • A Plus Design • 3D Rendering • Mockups • Amazon Seller Central • Photoshop • Illustrator • Blender • Conversion-Optimized Visuals • CTR Improvement • Marketing • Creative • Ecommerce • Creative Director • Creative Designer • Creative Writing • Digital Marketing • Social Media Marketing • Marketing Strategy • Ecommerce Marketing amazon listing • amazon graphic design • amazon product description • amazon copywriter • web designer • social media manager • video editor • cut out image • amazon virtual assistant

I am a fast and engaging freelance nurse writer specializing in patient education, medical review, and SEO optimization with over ten years of experience. My experience is in research, writing, and communication. By day, I lead a team of several nurses for a national health insurance company. By night, I write intelligent and engaging content for various healthcare companies, including Healthline, PsychCentral, and Medical News Today.

Dedicated Health Science professional combining formal administrative expertise with hands-on experience in patient advocacy and healthcare operations. Proven success supporting nurses, physicians, and multidisciplinary teams while guiding patients and families through complex medical, emotional, and administrative challenges. Experienced in maintaining accurate, audit‑ready health records; coordinating patient care workflows; and delivering high‑stakes communication with empathy, confidentiality, and professionalism. Skilled at navigating healthcare systems, managing documentation, and ensuring smooth operations in fast‑paced clinical and community health environments. Driven by a strong commitment to patient-centered care, ethical practice, and improving access to quality healthcare services. What I Can Do for You: Calendar & Email Management Appointment Scheduling & Follow-ups Data Entry & Online Research Document Preparation & File Organization Travel Planning & Meeting Coordination CRM Updates & Client Communication Invoicing, Billing & Bookkeeping (QuickBooks) Customer Service Support Task Prioritization & Workflow Optimization Core Competencies Healthcare Operations & Care Coordination • Case management, appointment scheduling, interdisciplinary communication • Medical record organization and documentation for audit‑readiness Patient Advocacy & Support • Navigating hospital departments, securing timely attention, and protecting patient rights • Providing emotional, logistical, and administrative support for critically ill patients Clinical Communication • Monitoring and reporting vital signs and symptom changes to nursing teams • Coordinating with Curro Medical / Nurses on Wheels for continuous patient monitoring Technical & Administrative Skills • CRM systems, Trello, Google Workspace, Microsoft Office • Remote collaboration, task tracking, and secure information handling Why Work with Me? My journey in Health Science is deeply personal. Long before I studied healthcare systems and patient care models, I was living them at home. I supported my daughter through the emotional impact of bullying — writing for her school and creating tools to help her regain confidence and psychological safety. That experience strengthened my ability to communicate with compassion, clarity, and purpose. Later, I became the primary caregiver and patient advocate for a loved one with complex medical needs. I coordinated oncology appointments, worked closely with Nurses on Wheels, and managed high‑stakes communication between clinical teams and family members. I learned firsthand how overwhelming healthcare systems can be for families — and how important accurate, reliable support truly is. These experiences shaped my approach to healthcare work: I combine the heart of a caregiver, the discipline of a Health Science professional, and the precision of an operations coordinator. Families, patients, and clinical teams deserve someone who understands both the emotional and logistical side of care — and that is the professional I bring to your project. Let’s connect and discuss how I can support your business goals. I’m ready to help you save time, reduce stress, and stay organized!

If scheduling issues, incomplete patient intake forms, insurance delays, and administrative backlogs are slowing down your practice, I help create systems that keep operations organized and patients supported. As an Registered Nurse and Medical Virtual Assistant, I provide comprehensive administrative and operational support to physicians, specialty clinics, telehealth providers, women's health practices, and growing healthcare organizations. My goal is simple: reduce administrative burden, improve patient experience, and allow providers to focus on patient care. 🔹 Patient Scheduling & Practice Operations I help practices maintain organized schedules while ensuring patients receive timely communication and follow-up. My experience includes: • Appointment scheduling and rescheduling • Calendar management and provider schedule coordination • Procedure and surgery scheduling support • Patient appointment confirmations and follow-up • Patient intake tracking and completion • Coordination of annual visits, follow-up visits, and procedures • Scheduling workflow development and optimization • Operations queue management and task tracking Through structured scheduling systems and proactive follow-up, I help reduce scheduling conflicts, improve patient flow, and enhance operational efficiency. 🔹 Patient Communication & Care Coordination As an Registered Nurse, I understand the importance of professional and compassionate patient communication. I provide support with: • Inbound and outbound patient calls • Patient portal communication • Appointment coordination • Patient education follow-up • Prescription refill requests • Procedure preparation communication • Referral coordination • Patient concern escalation and provider communication I ensure patients feel informed, supported, and connected throughout their care experience. 🔹 Medical Administrative Support & Chart Preparation I assist providers by ensuring charts are accurate, organized, and ready before appointments. Services include: • Chart preparation and review • Intake form management • Medical record organization • Demographic and insurance review • EHR/EMR documentation • Medical history updates • Medication and allergy reconciliation • Insurance information collection • Medical document management My attention to detail helps providers spend less time searching for information and more time caring for patients. 🔹 Insurance Verification & Prior Authorization Support I continue to provide insurance and authorization support including: • Insurance eligibility and benefits verification • Prior authorizations • Diagnostic testing authorizations • Medication authorizations • Authorization follow-up • Appeals and denial support • Insurance documentation review • Revenue cycle support 🔹 EHR/EMR Systems Experienced with: • Tebra (Kareo) • Athenahealth • Epic • eClinicalWorks • Practice Fusion • TherapyNotes • SimplePractice • Dentrix Additional tools: • Google Workspace • Microsoft Office • Microsoft Excel • Secure document management systems 🔹 Results I Consistently Deliver • Managed 40–80 patient interactions weekly • Coordinated patient scheduling and procedure workflows • Maintained highly accurate medical documentation • Improved intake completion and chart readiness • Supported insurance verification and authorization processes • Reduced administrative bottlenecks through workflow optimization • Enhanced patient communication and scheduling efficiency 🔐 Why Providers Work With Me ✔ RN with healthcare operations experience ✔ HIPAA-compliant workflows ✔ Strong patient communication skills ✔ Detail-oriented and highly organized ✔ Experience supporting growing medical practices ✔ Proactive problem-solving and follow-through ✔ Strong understanding of clinical and administrative workflows 🏥 Ideal Clients • Women's Health Practices • OB/GYN & Gynecology Clinics • Specialty Medical Practices • Primary Care Clinics • Mental Health Providers • Telehealth Organizations • Dental Practices • Multi-Provider Medical Groups If you need a dependable Medical Virtual Assistant who understands patient scheduling, chart preparation, practice operations, insurance workflows, and healthcare communication, I am ready to become a valuable extension of your team. 📩 Click "Invite to Job" or send me a message outlining your current challenges, and I will provide a clear plan to help streamline your practice operations and improve patient experience.

Work Summary: Experienced Nurse Manager with a comprehensive background in clinical supervision, call center operations, and patient care management across multiple healthcare settings. With extensive expertise in overseeing medical practice call center teams, patient scheduling, and clinical operations, I ensure seamless communication between patients, healthcare providers, and insurance companies to optimize patient care and satisfaction. In my role, I lead and supervise a team handling inbound and outbound calls for four clinics, ensuring efficient patient intake, processing, and follow-up. I manage scheduling with Primary Care Physicians (PCPs) and specialists, oversee medication refills, diagnostics, and ensure timely chart documentation and completion. I work closely with Workers’ Compensation, referral coordinators, and PCPs’ offices to facilitate referrals, authorizations, and diagnostic testing, ensuring smooth coordination of patient care. My clinical oversight extends to ensuring compliance with regulatory standards, including JCAHO and HIPAA, while monitoring Call Center performance metrics to identify areas for improvement. I provide hands-on leadership and training for new employees, particularly in Electronic Medical Records (EMR) systems such as Practice Fusion, Athena, Dr. Chrono, and eCW. Additionally, I manage pharmacy operations, including medication refills, and support the clinical team in ensuring efficient diagnostic testing and timely results. With a strong focus on patient satisfaction and quality care, I act as a liaison between patients and healthcare providers to ensure timely processing of referrals and insurance authorizations. I’m also responsible for staff recruitment, training, and retention, fostering a collaborative and patient-centered environment within the clinical operations team.. SKILLS Patient clinical care. EHR Documentation & Charting (Dr Chrono, eCW, Practice Fusion, Athena). Referral Coordination & Management (PCPs & Specialists offices). Clinical Care Coordination between pharmacies, diagnostic centers, referral hospitals, PCP offices, patient transportation, SNF Case Managers etc. Charting and Documentation (EMR). Medical records review/ Patient chart audits. Insurance Verification & Authorization (Availity, Insurance Carriers). Patient appointment scheduling/rescheduling,cancellation. JOB RESPONSIBILITIES -Use of EHR systems such as Dr Chrono, eCW, Athena, Practice Fusion, in clinical documentation Clinical care coordination in ensuring smooth patient transitions between healthcare providers, PCPs, specialists and monitoring patient outcomes Use of EMR systems in patient scheduling, rescheduling, cancellations, chart creations/updates Patient Advocacy through representing patients’ needs and ensuring they have access to the resources, treatments, and care they require such as social services, pharmacies, diagnostic and imaging centers, law offices (motor vehicle claims, LOP cases), specialist referrals etc Act as a liaison between patients and healthcare providers to facilitate referral processing, ensuring correct referral authorization numbers, correct office codes 99204 & 99214, allowable number of office visits and a satisfying range of Dates of Service. Train and mentor new employees on clinic’s best practices and the use of the electronic medical record (EMR) system in scheduling patient appointments, slack & G Suite in routing patient communication to doctors and using Voice Edge in making inbound and outbound calls. Leads and Supervises Call Center Operations for all inbound and Outbound calls to four clinics Leads and manages clinical operations for Sickle Cell Infusion department, guiding a team of Call Center agents in routing inbound call inquiries regarding prescription refills, pending diagnostics tests and results reporting, patient scheduling for follow up visits and infusion/IV administration. Directs and supervises patient scheduling in over four different clinical location sites (Florida_Hollywood, Tallahassee, Jacksonville, Orlando) ensuring that patients are scheduled with an in network providers and seen with by the correct Provider. Coordinates with Law Firms in processing Compulsory Medical Examination, Personal Independence Payment, Workers Compensation and Letter Of Protection clients appointments, retrieval of diagnostic tests for Provider visits, facilitating call conferences between Attorneys and Providers and coordinating with Clinical Front Desk Staff in ensuring all Law Firm client cases are completed