Hire the Best Call Center Managers

If you’re an Airbnb host or property manager overwhelmed by guest messages, pricing, or day-to-day operations, we’re the team that makes it effortless. We are DOSbnb, a division of Digitech Outsourcing Solution LLC, registered in Delaware, USA, with a dedicated back-office in Lahore, Pakistan. Our team manages 160+ short-term rentals across the US, Europe, and the Middle East, helping hosts and property managers grow profitably, without the daily stress of operations. • Our Core Expertise We provide full-service Airbnb management tailored for scalability and transparency: • Revenue & Pricing Management: Daily rate optimization using PriceLabs, Hostaway, and market analytics to outperform competitors. • 24/7 Guest Communication & Operations: Over 500,000+ messages and calls handled, maintaining under 5-minute response times. • Cleaning & Maintenance Coordination: Streamlined scheduling, issue tracking, and vendor management for zero missed turnovers. • Bookkeeping & Financial Reporting: 300,000+ QuickBooks transactions recorded, delivering detailed monthly owner statements. • Direct Booking Websites: Custom-built, SEO-optimized sites to reduce OTA dependency and boost direct reservations. Each service is managed by a specialized in-house team ensuring precision, accountability, and measurable results. 📊 Our Track Record 💰15M+ in OTA-generated revenue 🏡 160+ active listings under management ⚡ <5-minute response time & 24/7 coverage 💼 35% higher-than-market revenue 💬 500,000+ guest messages & calls handled 🧾 300,000+ QuickBooks transactions recorded 🛡️ $30,000+ in Airbnb AirCover claims successfully won ⭐ Superhost status maintained across client accounts 🎯 Our Mission At DOSbnb, we don’t just manage listings, we manage your growth. Our mission is to help property managers and investors build sustainable, profitable portfolios while ensuring world-class guest experiences. 🤝 Partner With Us Let’s transform your Airbnb business into a stress-free, revenue-generating powerhouse. 📞 Contact DOSbnb today for a free analysis or demo of our services.

Executive Virtual Assistant | Real Estate, Property Management, CRM & Guest Relations Are you a busy executive, real estate investor, broker, or property management company looking for a reliable Virtual Assistant who can efficiently manage operations, streamline workflows, support guests and tenants, and keep your business organized behind the scenes? Hi, I’m Ivy — a proactive, detail-oriented Executive & Real Estate Virtual Assistant with hands-on experience in CRM management, lead generation, short-term and long-term rental operations, guest communications, property management support, and executive assistance. Over the years, I’ve developed deeper expertise in real estate systems, leasing coordination, Airbnb operations, maintenance coordination, client communication, and property management workflows. I help business owners save time, stay organized, improve response times, and provide exceptional client and guest experiences. How I Can Support You Executive & Administrative Assistance * Calendar & email management * Appointment scheduling and reminders * Travel planning & itinerary coordination * File organization & document management * Data entry & spreadsheet management * Workflow optimization & task coordination * Professional client and vendor communication Real Estate & Property Management Support * Short-term rental management (Airbnb, Bookingcom, Hostfully, PriceLabs) * Long-term rental support & lease coordination * Guest communication & reservation management * Guest screening, inquiries, and follow-ups * Maintenance coordination & vendor communication * Check-in/check-out coordination * Listing management & updates * Rental agreement preparation & follow-ups * Property research & availability coordination * Tenant and guest support CRM Management & Lead Generation * GoHighLevel setup & CRM management * HubSpot CRM management * AppFolio property management support * CREXI lead management & property research * Salesforce & Apollo CRM support * Pipeline tracking & lead organization * Cold calling & lead qualification * Follow-up management & client outreach * Market research & data analysis * Lead generation for real estate and service-based businesses Tools & Platforms CRM & Property Management * GoHighLevel * HubSpot * AppFolio * CREXI * Salesforce * Apollo Short-Term Rental & Booking Platforms * Airbnb * Bookingcom * Hostfully * PriceLabs Project & Task Management * Trello * Asana * Notion * Mondaycom Communication & Productivity * Slack * Zoom * Skype * Google Workspace * Microsoft Office * ChatGPT Design & Marketing * Canva Travel & Booking Platforms * Klook * Skyscanner * Sabre * Amadeus Why Clients Love Working With Me * Proactive & Reliable — Tasks are handled efficiently with minimal supervision * Detail-Oriented — Strong attention to accuracy, organization, and follow-through * Excellent Communicator — Professional and warm communication with clients, guests, tenants, and vendors * Adaptable & Quick Learner — Comfortable learning new tools, systems, and workflows * Problem Solver — Able to handle guest concerns, scheduling conflicts, and operational issues calmly and professionally Whether you need ongoing executive support, real estate assistance, CRM management, property management help, or short-term rental operations support, I’m ready to help your business run smoothly and efficiently. Let’s connect — I’d love to support your business and help make your operations easier and more organized.

Hi there Hiring Managers and Future Employers, I am FRANZ QUIJANO your Go-TO UPWORKer, My goal is to obtain a position here at UPWORK where I can maximize my management skills, quality assurance, program development, and training experiences. EXPERIENCES 📞 OUTBOUND [B2B and B2C] APPOINTMENT SETTING, COLD CALLING, BRAND AMBASSADOR and VIRTUAL ASSISTANCE ✅ North American Clients Aviation, Real Estate, Brokerage, Finance and Insurances, Roofing Repairs, Telecom and ISP companies, Satellite Dish, Merchant Cash Advance, Manpower Placement, Debt Collection, Saas, Web Design and SEO, Technology & Other Niches ✅ UK & Europe Finance Brokerage, Finance and Insurance ✅ Australia & New Zealand Dental & Chiropractors, Solar Power & Energy, Finance & Insurance ✅ Middle East Automotive, Manpower Placement 📞 INBOUND [B2B and B2C] CUSTOMER SERVICE, SALES, VERIFICATION ✅ Diet Formula Customer Service ✅ Satellite Dish and Dish TV Inbound Sales ✅Phone Cards and Internet Service, Credit Repair 🔍 LEAD GENERATION, DATA MANAGEMENT, WEB ANALYTICS, RESEARCHES, SKIP TRACING and BACKEND TASKS ✅ Photobooth Company, Events, Ads, Automotive and Media Companies ✅ Sports and Magazines, Manufacturing and Marketing Companies and other Niches 💻 EMAIL MARKETING,DIRECT MESSAGING SOCIAL MEDIA and SALES ✅ Influencers and Content Creators Via Tiktok, Instagram and YouTube ✅ Saas and Digital Marketing Firms and other Niches ✅ Media and Ads, Saas, Web Development and Technology 💻 TOOLS THAT I CAN NAVIGATE ✅ LinkedIn, Instagram, Facebook, Sales Navigator, Zoho, Hubspot, Apollo, Zoom, Loom, ✅ I have paid VPNs to be able open sites that are needed in some tasks like true people search and others without the excuses of slowing down the tasks ✅ High Understanding with Google Docs, Rapportive, Spreadsheet and Calendly ✅ VoIP such as RingCentral, ViciDial, Vonage Line2, Chat systems like Whatsapp, Google Chat and other Chatting CRMs ✅ Email Blasting CRMs like MailChimp, HubSpot, Constant Contact Looking forward to speaking about this vacant position you have, I will make myself available the earliest time you may desire. OTHER WORK FEATURES REQUIREMENTS: 1) Stable internet connection up to 100 Mbps. 2) A headphone with a microphone & Webcam (If needed) 3) Reliable computer device (16 GB RAM). 4) Power and internet backup

Vous cherchez un agent de télévente ou un support client bilingue (FR/EN), réactif et orienté résultats ? 🎧 Avec plus de 3 ans d’expérience en call center francophone, je suis prêt à booster vos ventes et fidéliser vos clients. 💼 Jeune professionnel dynamique, capable de gérer efficacement : les appels entrants et sortants le support client par email, chat et téléphone les ventes téléphoniques et la relance commerciale 📊 J’ai travaillé avec des outils comme LeadDesk, Hubspot, Zoho CRM, IAgent, Score CRM, Avaya communication et je maîtrise la saisie de données, le reporting, et la gestion de tickets. ✅ Mon objectif : offrir à vos clients un service rapide, humain et efficace, tout en renforçant votre image de marque. 📎 Attestation de travail et références disponibles sur demande. 👉 Disponible pour des missions ponctuelles ou continues. N’hésitez pas à me contacter pour en savoir plus !

Hi! I'm Yahary, a bilingual Administrative Support and Customer Support Specialist with over 4 years of experience helping U.S.-based companies streamline operations, support employees and customers, and keep administrative processes running smoothly. I specialize in onboarding coordination, HR operations support, customer service, CRM management, compliance tracking, and administrative assistance. My strength lies in organizing processes, maintaining accurate records, and providing exceptional support to both employees and customers. I'm detail-oriented, proactive, and committed to delivering reliable, high-quality work while communicating clearly every step of the way. ## Here's how I can support your business ✔ Administrative Support ✔ Customer Support (Phone, Email & Chat) ✔ Employee & Candidate Onboarding Support ✔ HR Operations & Administrative Assistance ✔ CRM Management & Database Updates ✔ Documentation Review & Compliance Tracking ✔ Data Entry & Record Management ✔ Background Check Coordination ✔ Calendar & Administrative Assistance ✔ Process Coordination & Follow-up ✔ Cross-functional Team Support --- ## Professional Experience ### Customer Service Specialist | Foundever (Starbucks Partner Support) Provided customer and employee support for Starbucks partners, assisting with HR-related inquiries while delivering accurate, confidential, and high-quality service. Responsibilities included: • Reviewing rehire eligibility • Assisting with paystub inquiries • Supporting W-2 and W-9 documentation requests • Providing onboarding-related guidance for new employees • Answering questions about HR policies, benefits, and internal processes • Updating employee information using Oracle and SAP • Handling confidential information with professionalism • Delivering support through phone-based customer service **Tools:** Oracle | SAP | Genesys | Amazon Connect --- ### Recruiting Operations & Driver Onboarding Support Supported the onboarding process for a U.S.-based transportation company by coordinating administrative tasks and ensuring candidates successfully completed all onboarding requirements. Responsibilities included: • Guiding candidates throughout the onboarding process • Reviewing and organizing onboarding documentation • Uploading compliance documents into internal systems • Coordinating background checks through IdentoGO • Tracking onboarding progress using Excel and CRM tools • Following up with candidates regarding missing documents • Supporting managers throughout onboarding workflows While I wasn't responsible for conducting interviews or making hiring decisions, I played a key role in keeping the onboarding process organized, compliant, and on schedule. --- ## Software & Tools • Oracle • SAP • Genesys • Amazon Connect • GoHighLevel • Microsoft Excel • Google Workspace • Notion • IdentoGO Whether you need help with customer support, onboarding coordination, administrative tasks, CRM management, or day-to-day operations, I'm ready to become a reliable extension of your team. Let's build efficient processes together!

🏢 Founder of Nexus Callers Services | Structured Call Center & BPO Operations I lead and operate a fully managed, office-based call center supporting companies that require scalable outbound sales, inbound customer support, and structured lead generation. Unlike freelance VAs, our teams operate inside a supervised environment with: ✔ Quality Assurance monitoring ✔ Real-Time Management (RTM) ✔ Dialer & CRM stability control ✔ KPI-based performance reporting ✔ Dedicated campaign supervision We specialize in building structured outbound systems and retention-focused inbound operations. 🔹 Core Services Outbound Sales & Lead Generation Cold calling, appointment setting, prospect qualification, follow-ups, CRM updates. Inbound Customer Support Call answering, service-based support, retention-focused communication. Acquisition & Sales Support Roles Acquisition managers, closers, and follow-up specialists integrated directly into your CRM. Live Chat & Email Support SLA-based inbox handling and structured customer engagement. 🔹 Industries We Support Real Estate Healthcare & Medical Solar & Energy E-commerce B2B Service Businesses 🔹 Why Work With Us • Office-based operation (not remote freelancers) • Multilingual teams (English, Arabic, French, German, Spanish) • Transparent KPI reporting • Scalable team deployment • Long-term operational support If you are looking for a structured BPO partner — not temporary staffing — I’d be happy to discuss your campaign requirements.