Hire the Best Automated Call Distribution Specialists

In my most recent project, I built a low-latency AI voice receptionist for a local home services company, eliminating missed after-hours calls and automatically routing over 40 new booked jobs directly into GoHighLevel in the first month. I'm an AI voice agent developer. I hate calling a business and getting stuck with a clunky, robotic phone menu. I build low-latency, natural-sounding AI receptionists with Vapi and Retell AI. I help businesses fix their inbound call and outbound campaign bottlenecks. Most companies just want the phone answered and the leads put on their calendar. I set up Twilio Voice and ElevenLabs Turbo V2 so the AI sounds like a real person instead of a tin can. I connect these voice agents to GPT-4o or Claude so they can handle complex questions from your knowledge base. I spend a lot of time on latency tuning. A long awkward pause kills the conversation. I fix that. I don't just set up a basic prompt and call it a day. Real businesses have messy data. Callers mumble, mispronounce things, or give incomplete addresses. I build fuzzy matching and scoring algorithms in n8n so your system actually knows what the customer is talking about. I use webhooks and REST APIs to tie everything together behind the scenes. If a caller has an emergency, like a burst pipe or an urgent medical issue, I build a warm transfer to get them to a real person fast. You probably need your calls to do actual work. I use Make and n8n to push lead qualification data straight into CRMs like GoHighLevel, HubSpot, or Google Sheets. I also build out SMS follow-up and missed-call text-back sequences in GoHighLevel because customers expect text messages today. I handle the tricky stuff, like getting SMS consent mid-call without the agent accidentally reading the confirmation text out loud. After the call, I make sure the full call transcript, summary, and call outcome get logged directly into your CRM. I work heavily with home services, specifically plumbing and HVAC companies. Plumbers miss calls when they are stuck under a sink. I build AI dispatchers that check technician availability in real time and book the job. I also build these systems for real estate businesses that need help coordinating property access with subcontractors. And I work with healthcare clinics. They need calendar booking and patient intake that works perfectly. For my medical and legal clients, I make sure the AI states the required AI disclosures and call-recording consent right at the start of the call. If you want to run cold calling automation, I can set that up too. I build outbound campaigns that track lead pipeline stages, handle common objections, and follow up automatically. I'll even add duplicate number checking logic so you don't annoy your leads. I make sure the AI handles turn-taking and barge-in naturally, so it stops talking the second your customer interrupts. Send me a message with your current tech stack. Let's get your phone system sorted.

👋 Hi, I’m Oleksii - a Twilio expert with over 7 years of hands-on experience building scalable, real-time communication systems using the full Twilio stack: 📞 Programmable Voice / SMS, 🧠 TaskRouter & Flex, 🎛️ Studio, Functions, Conversations, Sync, Webhooks and more. I’ve successfully completed 120+ Twilio projects on Upwork, including: • Eliminating latency issues in phone calls 🔧 • Creating SMS marketing automation pipelines 📲 • Developing full-scale Flex dashboards with custom workflows 🧩 Clients describe me as: “Very skilled, excellent communicator, smart guy and a pleasure to deal with.” “Oleksii was very helpful and available :) We no longer have problems with latency during our phone calls.” 🛠 Whether you need help with: • Twilio Studio call flows • Complex webhook-based automation • TwiML, IVR, call forwarding setups • Integrating Twilio with CRMs or internal systems • Building voice/SMS logic in Node.js, Laravel, or Firebase environments …I’ve got you covered. Let’s bring your Twilio-powered solution to life 🚀 Feel free to invite me to your job or message me with questions.

✅ Top Rated Plus AI Agent Development ✅ 100% Job Success Score ✅ Fluent English Verified AI Voice Agents | Twilio Expert | SMS, Calling & CRM Automation I help businesses automate customer communication using AI Voice Agents, SMS Automation, Calling Systems, CRM Integrations, and Communication Workflows. With 130+ completed projects, Top Rated Plus status, and a 100% Job Success Score, I specialize in building production-ready systems that answer calls, qualify leads, book appointments, automate follow-ups, improve customer response times, and reduce manual work. My expertise combines modern AI technologies with real-world communication infrastructure, helping businesses move from manual processes to scalable automation. 𝗖𝗼𝗿𝗲 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲 📞 Voice AI & Communication Automation AI Voice Agents, AI Receptionists, AI Calling Systems, Appointment Booking Agents, Lead Qualification Systems, Customer Support Automation, Contact Centers, IVR Systems, SIP, SMS Automation, Call Routing 🤖 AI Solutions & Conversational Systems OpenAI, Claude, Gemini, Vapi, Retell AI, Conversational AI, Knowledge Assistants, Internal AI Tools, Business Automation ⚙️ CRM & Workflow Automation Lead Management, Pipeline Automation, Customer Communication Workflows, CRM Integrations, Automated Follow-Up Systems 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 📞 AI Voice Agents & Calling Systems • AI Receptionists • AI SDRs • Appointment Booking Agents • Customer Support Agents • Outbound Calling Systems • Inbound Voice Automation • Voice AI Integrations 📡 Twilio & Communication Solutions • Twilio Development • SMS Platforms • IVR Systems • Call Center Solutions • Twilio Flex • Voice & Messaging Automation • Toll-Free & A2P 10DLC Solutions ⚙️ CRM & Business Automation • HubSpot Integrations • GoHighLevel Automation • Salesforce Integrations • Custom CRM Development • Lead Qualification Workflows • Business Process Automation 🧠 OpenAI, Claude & AI Integrations • ChatGPT Solutions • Claude Integrations • AI Assistants • Knowledge Systems • Internal AI Tools • RAG Applications 📱 SaaS, Web & Mobile Applications • Customer Portals • Admin Dashboards • AI-Powered Platforms • Web Applications • Mobile Applications 🖥️ Backend Development Python, Node.js, FastAPI, Express.js, REST APIs, Webhooks, Microservices 💻 Frontend Development React, Next.js, Vue.js, Angular 📱 Mobile Development React Native, Flutter, Swift, Kotlin ☁️ Cloud & Infrastructure AWS, Azure, GCP, Docker, CI/CD, Serverless Architectures 📊 Databases & AI Infrastructure PostgreSQL, MongoDB, Firebase, Supabase, Vector Databases 𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝗶𝗲𝘀 • Real Estate & Property Management • Healthcare & Wellness • LegalTech • Financial Services • Logistics & Transportation • Professional Services • Call Centers • Home Services • SaaS & Technology Companies If you're looking to automate calls, SMS, customer communication, lead qualification, appointment booking, or customer support using AI and Twilio-based communication systems, let's discuss your project. Keywords: AI Voice Agent, AI Receptionist, AI Calling Agent, Twilio Developer, SMS Automation, IVR Development, CRM Automation, Voice AI, OpenAI, Claude, Vapi, Retell AI, Contact Center Solutions, Call Center Automation, Lead Qualification, Appointment Booking, Customer Communication Automation, Workflow Automation, Conversational AI, SaaS Development, Python, Node.js, React

I help U.S. businesses navigate SMS approval, deliverability, and compliance requirements - reducing the risk of carrier rejections, blocked traffic, and regulatory issues. I specialize in A2P SMS compliance and deliverability, including 10DLC registration, Toll-Free Verification (TFN), and TCPA/CTIA consent audits, as well as diagnosing carrier-level delivery problems. My work focuses on aligning SMS programs with current carrier and regulatory expectations so they can operate and scale responsibly in the U.S. market. If your messages are being rejected, filtered, or delayed - or you’re unsure whether your consent flow and use case will withstand carrier or legal review—I can help assess and correct the underlying issues. What I Do • 10DLC brand & campaign registration (new submissions, rejections, reclassifications) • Toll-Free Verification (TFN) setup and resubmissions • TCPA / CTIA compliance audits (opt-in flows, disclosures, opt-out handling) • SMS deliverability diagnostics (carrier filtering, content flags, throughput limits) • Platform-specific guidance (Infobip, Twilio, GoHighLevel, ClickSend, SimpleTexting) • Compliance-aware SMS automation (webhooks, triggers, rate-limiting, quiet hours)

I build and run AI agents and workflow automations that turn repetitive admin, scattered information, and slow internal processes into faster, lower-cost operations — fully managed, so you get the results without touching the technical side. Agents are my specialty. • £304k/year group savings by automating overtime, shift-swap and payroll approval workflows across 13 industrial sites. • £26k/year saving by replacing manual document lookup with cited AI answers across internal knowledge bases. • £27.3k/year saving by converting meetings into diarised transcripts, highlighted facts and searchable follow-up intelligence. I handle everything — building the agent, hosting it, keeping it running reliably, and maintaining it over time. You get a system that just works: no infrastructure to manage, no platform to learn, no SaaS subscriptions to juggle. Built with Hermes Agent, n8n and custom RAG pipelines, and run as an ongoing managed service so your systems stay reliable as your needs grow.

I am a VoIP and Telephony Engineer with extensive experience in 3CX, VICIdial, Asterisk, FreeSWITCH, Twilio, SIP Trunking, and DID number provisioning. I help businesses build, optimize, and maintain reliable communication systems for call centers, telemarketing operations, and enterprise telephony environments. My expertise includes PBX installation and configuration, SIP trunk integration, number porting, IVR design, call routing, predictive dialer setup, inbound and outbound call center solutions, and VoIP troubleshooting. I am also experienced with Linux server administration, cloud deployments, and API integrations for voice and SMS applications. Whether you need a complete call center deployment, 3CX configuration, VICIdial optimization, Twilio integration, SIP troubleshooting, or ongoing telephony support, I can deliver scalable and dependable solutions tailored to your business needs. Core Skills: • 3CX PBX Administration • VICIdial Installation & Management • Asterisk & FreeSWITCH Development • Twilio Voice & SMS Solutions • SIP Trunk Configuration • DID Number Provisioning & Porting • Predictive & Power Dialers • IVR & Call Flow Design • Linux Server Administration • VoIP Troubleshooting & Optimization • CRM & API Integrations • Call Center Infrastructure Setup I focus on delivering reliable communication systems that improve efficiency, call quality, and business performance. 3CX, VICIdial, Asterisk, FreeSWITCH, Twilio, VoIP, SIP, SIP Trunk, DID Numbers, PBX, IP PBX, Hosted PBX, Cloud PBX, Telephony, Telecom, Telecommunications, Call Center, Contact Center, Predictive Dialer, Power Dialer, Auto Dialer, Progressive Dialer, Call Routing, IVR, Interactive Voice Response, Call Queue, Ring Groups, Voicemail, Call Recording, Number Porting, SIP Carrier, Voice Gateway, Session Border Controller, SBC, WebRTC, SMS Gateway, Twilio Voice, Twilio SMS, Twilio API, Linux Administration, CentOS, Ubuntu, Debian, Rocky Linux, AlmaLinux, MySQL, MariaDB, PostgreSQL, Apache, Nginx, SSH, VPN, Firewall, Networking, TCP/IP, UDP, RTP, QoS, NAT Configuration, VoIP Troubleshooting, SIP Debugging, SIP Trace, Wireshark, CRM Integration, Salesforce Integration, HubSpot Integration, Zoho CRM, Pipedrive, API Integration, REST API, PHP, Python, Bash Scripting, AGI Scripts, Call Flow Design, Inbound Calling, Outbound Calling, Lead Management, Telemarketing, Cold Calling Systems, Voice Broadcasting, Bulk SMS, DID Provisioning, SIP Registration, Carrier Integration, Call Monitoring, Queue Management, Agent Management, Multi Tenant PBX, Failover Configuration, High Availability, Cloud Deployment, AWS, DigitalOcean, Vultr, Linode, Dedicated Servers, VPS Setup, Server Migration, System Optimization, VoIP Security, Fraud Prevention, FreePBX, Issabel PBX, FusionPBX, Elastix, Yeastar, Grandstream, Fanvil, Yealink, Polycom, Cisco VoIP, Sangoma, OpenSIPS, Kamailio, Voice API, Telecom Consulting, Call Center Setup, VoIP Engineer, Telephony Engineer, SIP Expert, 3CX Expert, VICIdial Expert, Twilio Expert, Asterisk Expert, FreeSWITCH Expert, Linux Server Administrator, Network Engineer, Technical Support, System Administration, Remote Support, Cloud Communications, Unified Communications, UCaaS, Business Phone System, Enterprise Telephony, Call Center Optimization, Dialer Configuration, Lead Campaign Management, Real Time Reporting, Call Analytics, Voice Solutions, Telecom Infrastructure, Contact Center Solutions, VoIP Deployment, PBX Installation, SIP Configuration, DID Management, Call Center Technology, Telecom Solutions