Hire the Best Active Listeners

I’m a reliable U.S.-based native English speaker offering virtual assistance, accurate data entry, clear English voiceover and conversation, and app/website testing. Dependable, quick learner with 5-star reviews on all recent projects. I handle small one-time gigs or ongoing support with fast turnaround and strong communication. Services include: • Data entry & Google Sheets/Excel • Virtual assistance - Simple admin, mobile app testing, appointments, customer service etc… • Native American English voiceover • App/website reviews Open to quick tasks

Hello! I'm a dedicated Customer Support Specialist focused on providing excellent customer experiences through professional communication and efficient problem-solving. I can help businesses manage customer inquiries, resolve issues quickly, and maintain high customer satisfaction through email, live chat, and ticket-based support. What I Can Help With: ✔ Email Support ✔ Live Chat Support ✔ Customer Service ✔ Order Processing & Tracking ✔ Refunds and Returns Management ✔ CRM Management ✔ Ticket Handling ✔ Customer Follow-ups ✔ Data Entry & Administrative Support ✔ Shopify Customer Support Tools I'm Familiar With: Zendesk Freshdesk Intercom Shopify Google Workspace Microsoft Office I am committed to delivering professional, friendly, and timely support that helps businesses retain customers and build long-term relationships. I am eager to learn, adapt quickly to new systems, and contribute to the success of your business. Let's work together to provide outstanding customer support and create a great experience for your customers. Stronger Profile Title Customer Support Specialist | Email Support | Live Chat Support | Shopify | Zendesk Keywords to Naturally Include Customer Support, Customer Service, Email Support, Live Chat Support, Customer Success, Shopify, Zendesk, Freshdesk, Intercom, CRM Management, Order Processing, Ticket Management, Virtual Assistant. One tip: if you have no experience yet, don't claim expertise you don't have. Instead, complete a few free tutorials on Shopify and Zendesk, then honestly state that you're familiar with those platforms. Clients value honesty and reliability more than exaggerated claims. Thank you

Behind every organized business is someone making sure nothing falls through the cracks; that’s where I come in. I help businesses stay efficient and responsive through reliable administrative support, customer service, lead generation, and accurate data management. From managing inboxes and schedules to handling customer communication and research tasks, I bring structure, professionalism, and attention to detail to every project. While I’m new to Upwork, I have experience working in other professional spaces and understand the importance of communication, reliability, and delivering quality work consistently. I’m proactive, quick to learn, highly organized, and committed to helping businesses run smoothly and grow. Here’s how I can support your business: Administrative Support Calendar & Inbox Management Customer Service (Email & Chat Support) Lead Generation & Web Research Data Entry & Spreadsheet Management CRM Updating & Organization Appointment Scheduling File & Document Organization With a background in Psychology, I understand the importance of communication, professionalism, patience, and building positive client relationships. I’m proactive, highly organized, quick to learn new systems, and committed to delivering quality work consistently. I don’t believe in just completing tasks; I believe in making your business run more smoothly, your customers feel supported, and your workload lighter. If you’re looking for a Virtual Assistant who is dependable, detail-oriented, communicative, and genuinely invested in helping your business succeed, I’d love to work with you.

🥇 𝗧𝗼𝗽 𝟭% 𝗼𝗳 𝗚𝗹𝗼𝗯𝗮𝗹 𝗧𝗮𝗹𝗲𝗻𝘁 𝗼𝗻 𝗨𝗽𝘄𝗼𝗿𝗸 🥇 Do you need a customer support specialist or vitual assistant expert? Do you need someone to handle customer-related issues? I can help with both! With close to 14 years of customer service experience, both virtually via social media/ online support tools and face to face jobs as well. I have worked in restaurants, retail management, personal training studio owner, social media management, moderating/ engaging, Zendesk support, live chat, Shopify, email support, and operations manager. I understand the importance of giving every customer a pleasurable and memorable experience. A happy customer is a repeat customer!

Reliable English Customer Service & Chat Support Specialist | Remote VA | Available Immediately – Relocating to Brazil I’m a clear communicator with strong problem-solving skills and a genuine passion for helping people. Whether it’s handling customer queries via chat/email, providing virtual assistant support, or evaluating AI responses for quality and accuracy, I deliver fast, professional results with minimal supervision. I’m fully remote-ready, flexible with time zones, and excited to start immediately. Currently relocating to Brazil, so I’m looking for long-term, location-independent opportunities that let me deliver consistent value from anywhere. Key strengths: • Clear English communication (native-level) • Chat & email customer support experience • Detail-oriented AI evaluation & feedback • Quick learner – comfortable with tools like Zendesk, Gmail, Slack, etc. • Professional, friendly tone every time Available 20–30+ hours per week and ready to jump in today. Happy to hop on a quick call or start with a test task.

I’m a dedicated Customer Support & Virtual Assistant Specialist 🎧 with 7 years of experience in handling customer interactions across multiple industries, including Real Estate 🏡, Tech IT 💻, Luxury Rentals, Tattoo Shops, Roofing & Construction, Logistics, Salons & Spa, and the Medical Sector 🏥. My expertise lies in email 📧, chat 💬, and call support 📞, ensuring top-tier client satisfaction and operational efficiency. 💡 Core Expertise: ✔ Managing high-volume inbound and outbound calls professionally 📞 ✔ Providing real-time chat, email, and phone support for businesses ✔ Handling Real Estate 🏡 and Medical 🏥 customer service inquiries ✔ Processing appointment scheduling, order handling, and claims management ✔ Assisting with CRM management (HubSpot, Freshdesk, Zendesk, Gorgias, Intercom, Helpscout, etc.) ✔ Ensuring client retention and satisfaction through exceptional communication ✔ Resolving customer concerns effectively within service level agreements (SLAs) ✔ Documenting interactions, processing customer accounts, and managing data entry 📌 My Services Include: ✔ 24/7 Customer Support (Call 📞, Chat 💬 & Email 📧 Support) ✔ Real Estate Assistance (Property Listings, Lead Management, Follow-ups) ✔ Medical Support Services (Patient Queries, Appointment Coordination, Insurance Verification) ✔ Order Management & E-commerce Support ✔ Social Media Messaging & Response Handling ✔ Data Entry & Administrative Support (Google Sheets, MS Office, Notion) ✔ Multilingual Assistance & Translation Support I take pride in delivering reliable, professional, and results-driven support. If you're looking for someone who can enhance your customer experience and streamline your support processes, let's connect! 🚀